Haley Swanson

Holm Automotive Center Inc responded

Thank you for sharing your feedback. We are very pleased to hear that your positive experience with us has continued since you purchased your car in 2020. It's a testament to our team's commitment to building lasting relationships based on trust and quality service, which aligns with our mission statement. We are glad you chose our collision center for your repair needs and that you are satisfied with the work performed. We take great pride in our workmanship and our commitment to being trustworthy in every interaction. We will pass along your kind words to Miranda Sare, Haley Swanson, and Zoe Needham. We appreciate your continued business. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your outstanding five-star review! We're so pleased to hear about the excellent communication, prompt repair, and friendly service you experienced with us. Your feedback truly highlights our dedication to Customer Care and our mission to build meaningful relationships based on Trust. We pride ourselves on being quick and doing a thorough job, always focusing on your wants and needs. It's wonderful to know that Miranda Sare, Haley Swanson, and Zoe Needham contributed to such a positive visit. We appreciate your very high recommendation and look forward to welcoming you back to Holm Automotive Center! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your fantastic five-star review! We're so pleased to hear that Holm always treats you like a part of the family and that our work is always great. Your feedback perfectly captures our core values of Customer Care and Concern for Others. We strive to create a welcoming environment where you feel valued and confident in our Quality workmanship. It's wonderful to know that Jamie Avers and Haley Swanson contributed to such a positive experience. We're also committed to being quick and thorough, and always willing to be concerned about your wants and needs. We appreciate you being part of the Holm family! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your feedback! We're glad you found our dealership clean with a nice waiting area and experienced great quality work. We also appreciate you acknowledging our apology regarding the parts being more expensive than initially quoted. We understand that unexpected cost changes can be frustrating, and we value your understanding. We're pleased that Haley Swanson provided excellent service communication throughout your visit. Our team strives to be quick and do a thorough job, and we are very willing to be concerned about your wants and needs. We appreciate your business and hope to serve you again. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your review! We're glad to hear you had no problems and that Haley kept you well-informed throughout your service. It's great to know you felt confident about what was going on and that we did a great job. We appreciate you saying you'll be back! Haley's excellent communication truly reflects our commitment to "Customer Care" and building "Trustworthy" relationships with our clients. We strive to be always quick and do a thorough job, and we are very willing to be concerned about your wants and needs. We look forward to seeing you again for your future service needs. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thanks for sharing your feedback! We're glad to hear our team was helpful and informative, guiding you to the right department and keeping you updated on what was going on. Providing clear information and support is all part of our commitment to Customer Care and building Trust with every client. Sincerely, The Holm Automotive Team of Salina

Holm Automotive Center Inc responded

Thanks for your wonderful feedback! We're so pleased to hear that Zoey kept you well informed about your vehicle's status and that our team did a great job on your hail damage repair. It's also fantastic that Kim was great at making sure you had a rental car while your vehicle was being repaired. Providing clear communication and ensuring you have convenient alternatives is a core part of our Customer Care and commitment to helping our clients meet the demands of their lives. We appreciate you recognizing Kim Bacon, Haley Swanson, and Zoe Needham! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're delighted to hear that Haley provided you with good updates and kept you well-informed about the repairs on your car! Clear communication is a key part of our commitment to customer care, and it's wonderful that our team, including Jamie, Gary, Chuck, Miranda, Zoe, and Lance, collectively ensured you had a positive experience. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

It's great to hear that everyone is always friendly and responsive to your questions! We're especially pleased that you find our employees very competent and are always confident of good results. That confidence is a testament to our team's commitment to excel and provide exceptional customer care. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're so pleased to hear that customer service was always at the forefront of your experience and that you consistently felt like a valued customer! That truly reflects our commitment to providing exemplary customer care in all areas of our business. We appreciate your kind words about Haley! Sincerely, The Holm Automotive Team of Abilene