Miranda Sare

Holm Automotive Center Inc responded

Thanks for sending us this feedback. We had difficulty matching this review up to a repair order and want to make sure we take excellent care of you. Would you please reach out to the Holm Service Department for a free Alignment Check and Tire Inspection. Our service manager and the team would like to know more about the concern and this would be our first step in correcting the issue. We apologize for the inconvenience and hope to hear from you soon to get you back in! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

What a fantastic compliment Nancy! Your review absolutely makes our day at Holm Auto! We set a high standard for both expertise and friendliness, and hearing that we delivered on both is incredibly rewarding for the entire team. It sounds like you've had consistently positive experiences, and we're so grateful for your kind words. See you next time! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you again for your kind words about Holm Automotive! We're thrilled to hear that you've consistently had positive experiences here. It's fantastic to know that everyone on our team has been helpful, and especially that Josh went the extra mile with tire suggestions and getting you scheduled quickly. We appreciate you recognizing his efforts! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We appreciate the 5-star review and the detailed feedback! Our team takes pride in being quick, professional, and communicative. It's important to us that we get your vehicle back to you quickly, complete the requested work with expertise, and keep you informed about any other potential needs. We're glad our staff was polite throughout the process. Thank you for choosing Holm Automotive Center, and we look forward to serving you again in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your positive experience at Holm Automotive Center! We appreciate you taking the time to leave this review. At Holm Automotive, our core value of Customer Care is paramount. This means keeping you informed and ensuring you feel comfortable throughout the service process. We're happy to hear the entire team, from the service advisors to the technicians, were courteous and friendly and kept you updated on your vehicle's status. Clear communication is essential for building Trust with our customers, which is another cornerstone of our mission statement. We appreciate you acknowledging that the team made sure you were aware of what was going on with your vehicle. Thank you for choosing Holm Automotive for your service needs. We look forward to seeing you again in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Greetings Mr. Jimerson, A huge thank you for your loyalty and this fantastic review! We are truly honored that you choose Holm Automotive Center for all your automotive needs and that you consider us the BEST. At Holm Automotive, our mission is to create meaningful relationships based on Trust and Quality service, and your continued patronage is a testament to our success. Our team is determined to deliver an outstanding experience every time you visit. This reflects our core values of Customer Care and Excellence in everything we do. Knowing that we consistently exceed your expectations motivates us to keep improving. We look forward to your next visit! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to leave a review! We're thrilled to hear that you experienced great service at Holm Automotive Center. We understand your point regarding cost, and appreciate you acknowledging the value you received for the price. We're looking forward to your next visit with us! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We appreciate you highlighting the friendliness of our staff, their clear communication about your vehicle's service, and our commitment to prompt service. At Holm Automotive Center, we strive to create a welcoming environment where our customers feel valued and informed. We're proud that our team exemplifies these values in their interactions with you. Sincerely, the Holm Automotive Team of Abilene.