Gary Hasselman

Holm Automotive Center Inc responded

Deanna, thank you for such a heartfelt review! Being a trusted hometown business is something we take great pride in, and knowing that our fairness, honesty, and courtesy came through in your experience means the world to us. Those qualities are at the very core of who we are and what we stand for. We appreciate your support and look forward to continuing to serve you and our community! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Rick, thank you for the fantastic review and perfect scores! We know your time is valuable, and we're glad we could get you taken care of quickly while still delivering the quality workmanship you deserve. We'll pass your thanks along to the whole team — it truly was a group effort! We appreciate your business and look forward to seeing you again. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you, Jo, for the 5-star review! We are so glad to hear that you experienced polite, efficient, and fast service during your visit. Getting your car fixed and having you back home in a timely manner is always our goal, and we are happy we could make that happen for you. We appreciate your business and look forward to seeing you again! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, KSOffroader, for the 5-star review! We know how stressful a major mechanical failure can be, especially with a vehicle like your GMC Sierra Denali. We are so grateful for your kind words regarding our team's persistence in searching nationwide for a replacement engine. It is wonderful to hear that Chuck Loader provided the steady communication and professionalism needed to make the process as smooth as possible. Providing temporary transportation is just one of the ways we try to support our customers during these challenging times. We truly appreciate your recommendation and are happy we could get your family back on the road! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the 5-star review! We are incredibly honored by your comment that our service department "sets the standard" for other GM dealers. Our team works hard to provide a world-class experience, so receiving perfect marks for workmanship, communication, and transparency means a lot to us. We will be sure to share this high praise with Jamie Avers, Gary Hasselman, Chuck Loader, Lance Gentry, and Steve Schiltz. It is a team effort, and they will be thrilled to know their dedication is being noticed. We appreciate your business and look forward to continuing to provide you with that same high level of service in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, hrizzo1996, for the excellent 5-star review! We are delighted to hear that Lance Gentry was quick, kind, informative, and was great with your child! His attention and support truly reflect our commitment to genuine Customer Care. We are happy that you are satisfied with the great service and wonderful people and look forward to your continued business. We appreciate you recognizing Gary Hasselman, Lance Gentry, and Steve Schiltz for their contributions to your positive experience! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic 5-star review! We are delighted to hear that our team is friendly and helpful, and that you can usually get in fairly fast. We especially appreciate your high praise for Jayme (Jamie Avers) being the best! Your perfect scores across all categories confirm our commitment to efficient, quality Customer Care. We appreciate you recognizing Jamie Avers, Gary Hasselman, Chuck Loader, Lance Gentry, and Steve Schiltz! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, Curt, for the excellent 5-star review! We are thrilled to hear that you found our staff to be a great individual and team to work with! We are especially glad that you originally contacted Jaime and that you have always been very pleased with the service you have received from our team members. Your loyalty and kind words confirm our commitment to building Trust and providing excellent Customer Care in every interaction. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the truly outstanding review! We are absolutely delighted to hear that you find everyone at our dealership to be so friendly and helpful, and that you are always greeted with a smile. It is wonderful that Javin Welsh did an excellent job on your Buick's oil change in a very timely manner. We're also thrilled that our body shop exceeded your expectations after hail damage, making your Buick look brand new! Your commitment to purchasing several vehicles from us and your stated intention to always go here for your next one is the highest compliment we can receive. This loyalty confirms our dedication to Customer Care and being a Trustworthy partner for both sales and service. We are proud to have Gary Hasselman on our team and appreciate your recognition of him and our great people and great service! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the fantastic review, Alan! We are so pleased to hear that you consistently receive great service and communication, and that you feel we are a great team to know. Building meaningful relationships based on Trust is at the heart of our mission, and we are grateful for your business. We will be sure to share your kind words with our entire team. We appreciate you choosing us and look forward to your next visit. Sincerely, the Holm Automotive Team of Abilene.