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Haley Brackett

Overview Reviews (58) Inventory (88)

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Haley Brackett

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Haley Brackett | Page 6

Service and Sales Liaison

Ford of Galesburg

2201 W Main St
Galesburg, IL 61401

Hello, I'm Haley, an experienced and dedicated Customer Care Liaison with a passion for providing exceptional support and fostering positive relationships between customers and businesses. My role involves actively listening to customer inquiries, addressing concerns, and finding effective solutions to meet their needs. I pride myself on my ability to empathize with customers while maintaining a professional demeanor. Through my strong attention to detail and commitment to continuous improvement, I contribute to enhancing customer satisfaction and loyalty. My goal is to ensure every customer interaction is positive and productive, fostering strong relationships between clients and businesses.

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4.7

58 Reviews

Overview Reviews (58) Inventory (88)

Dealership Experience

11 mos

Industry Experience

11 mos

Languages Spoken

English

4.7

58 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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58 Reviews of Haley Brackett

August 23, 2023

Dealership Rating

Employee Rating

I was very happy with service at the Galesburg location. The lady who waited on me was friendly, and helpful. I was greeted by 2 other employees, also. The service was done within an hour, which I though The lady who waited on me was friendly, and helpful. I was greeted by 2 other employees, also. The service was done within an hour, which I thought was great, as there were several cars to be serviced . Thank you! More

by jtodd7133

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Baughman

Helpful 0

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Aug 23, 2023 -

Ford of Galesburg responded

Thank you for choosing Ford of Galesburg! Your feedback not only encourages us to keep up the good work but also serves as a testament to the exceptional service we strive to offer. If you ever need anything in the future or have any questions, please don't hesitate to reach out.

August 22, 2023

Dealership Rating

Employee Rating

Was very prompt. Learned they will pick up car to be service great service and not ve waiting room Learned they will pick up car to be service great service and not ve waiting room More

by jenbrdava3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Baughman

Helpful 0

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Aug 22, 2023 -

Ford of Galesburg responded

Thank you for your kind words, we are happy you had a positive experience with us. We hope to see you in the future!

August 22, 2023

Dealership Rating

Employee Rating

Everyone was very helpful and in no way pushy towards a certain vehicle. Best dealership experience I’ve ever had. certain vehicle. Best dealership experience I’ve ever had. More

by tabrackett7

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Amy Dee , Stephanie Sloan, Doug

Helpful 0

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Aug 22, 2023 -

Ford of Galesburg responded

Thank you for the kind words!! Glad we were able to assist in the purchase of your new vehicle.

August 19, 2023

Dealership Rating

Employee Rating

A pleasure to work and great service. I will buy out next vehicle from them I will buy out next vehicle from them More

by lclifton50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Baughman, DALTON STANCELL , LINDSAY LAMB, JIM TRENT

Helpful 0

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Aug 19, 2023 -

Ford of Galesburg responded

Thank you for the kind response we look forward to doing business with you again in the future.

August 19, 2023

Dealership Rating

Employee Rating

Everyone was very friendly and professional. Not only changed oil but checked other system and tires. Not only changed oil but checked other system and tires. More

by wpomalley55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Baughman

Helpful 0

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Aug 19, 2023 -

Ford of Galesburg responded

Thank you! We love hearing the good feedback.

August 19, 2023

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Employee Rating

Service was very good Price was very good I will be coming back Thank you coming back Thank you More

by INTERIAL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Baughman

Helpful 0

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Aug 21, 2023 -

Ford of Galesburg responded

Thank you for the positive review. We look forward to your future visits.

August 17, 2023

Dealership Rating

Employee Rating

Friendly people at the service desk. Techs are quick and efficient. Great place to buy and service a car. Techs are quick and efficient. Great place to buy and service a car. More

by dan

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Baughman, DALTON STANCELL , LINDSAY LAMB, JIM TRENT

Helpful 0

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Aug 18, 2023 -

Ford of Galesburg responded

Thank you Dan

August 17, 2023

Dealership Rating

Employee Rating

Quick, efficient, friendly. Wi-fi. bottled water. Senior discounts is a reason to return next time. Wi-fi. bottled water. Senior discounts is a reason to return next time. More

by george

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Aug 18, 2023 -

Ford of Galesburg responded

Happy you were able to take advantage of our comfortable service lounge! We also offer pick up and drop off services!!

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