Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Cars for Sale
Write a Review
View All Employees
HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 80

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,190 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,190 Reviews

Write a Review

1190 Reviews of HENRY DELGADO

December 08, 2021

Dealership Rating
Employee Rating

Need to train your employees on better customer service. When I approached one one of the service techs to ask where was Oscar his response was as if I was a nuisance. When I went to the cashier to pay my More

by RICK_QUINONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Oscar Vizcarra

Report | Print
Jan 05, 2022

Toyota of Coconut Creek responded

Rick, delivering excellent customer service is our foremost concern, and I'm sorry this wasn't better represented to you. I will address this feedback with our staff so we can work to improve the client experience, but please consider giving me a call if you'd like to have a conversation. I hope we get the chance to regain your confidence. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 08, 2021

Dealership Rating
Employee Rating

Awesomeness..no word to describe...henry my adviser .i really miss be there....great team alhendridon Toyota More

by MAJESTY000000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 09, 2021

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful service experience working with Henry and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 05, 2021

Dealership Rating
Employee Rating

Worst experience ever, serviced my car 3 times within the past and somehow I have to pay 800 dollars randomly to get 4 new tires. More

by Tashelle.sterling@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Report | Print
Jan 05, 2022

Toyota of Coconut Creek responded

We strive to do what's best for our customers, so I am disappointed that your recent experience left you with a different impression. I understand how frustrating it can be to encounter unexpected costs and would like to see how I can help answer any questions you may have. Would you mind giving me a call at (954) 972-1100 so I can address your concerns directly and see if there is anything I can do to help? Thank you, Gary Cann - Vice President Parts and Service

December 05, 2021

Dealership Rating
Employee Rating

I asked for a diagnostic of everything wrong with vehicle and was given none by service representative. Also I expressed that the airbag light was on when vehicle was returned which was not on initially. I h More

by WATERBEARER03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Kulazidis

Report | Print
Jan 05, 2022

Toyota of Coconut Creek responded

This is a concerning review to read, and I do sincerely apologize for the miscommunication that occurred here. I assure you that we will use this as a learning experience and ensure we improve our process going forward. I would also like to address your concerns and answer any questions you have regarding your vehicle. If I am unable to reach you, please give me a call when you have a moment. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 05, 2021

Dealership Rating

Quick service. Good attention. The service rep was courteous. Waiting are had coffee and snacks. The chairs are a little old and not too confortable. Hope you can improve that. More

by OFLES2008
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jean-Jacques

Report | Print
Dec 06, 2021

Toyota of Coconut Creek responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 04, 2021

Dealership Rating
Employee Rating

Service was excellent and wait time satisfactory, seeing I did not have an appointment to replace my tire. More

by dor_latham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 06, 2021

Toyota of Coconut Creek responded

We're so glad we could accommodate your schedule and get you taken care of in a courteous and timely manner. Thank you for the amazing review and for choosing Al Hendrickson Toyota!

December 04, 2021

Dealership Rating

Luis and all the team are super nice, explain everything about the cars and the most important they try to give you the best opción for your budget !! More

by gredgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Mendoza, Oscar Vizcarra , Erik C

Report | Print
Dec 06, 2021

Toyota of Coconut Creek responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with Luis and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 03, 2021

Dealership Rating
Employee Rating

First time here , and I really like, in general good costumer service, definitely I will comeback again and again. More

by ariel contreras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz

Report | Print
Dec 06, 2021

Toyota of Coconut Creek responded

We're so happy to hear we made an excellent first impression, Ariel! We're thrilled that you plan to return to Al Hendrickson Toyota for your future service needs, and we'll look very forward to lending a hand once more!

December 03, 2021

Dealership Rating
Employee Rating

I was very happy with the prompt attention and Everyone was very kind. Harry was very nice and very helpful. More

by NEIDA.KRAEMER
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ed Belvant, Davilmar Frantz, Brenden Anghel , Erik C

Report | Print
Dec 06, 2021

Toyota of Coconut Creek responded

We're glad the Al Hendrickson Toyota team took such outstanding care of you, Neida. Thank you for taking the time to review us - we always appreciate kind feedback from our clients! Safe travels!

December 03, 2021

Dealership Rating

Excellent service on time answer all my questions I will recommended to aby one thank you More

by JURKAUSKASLUCIA
Recommend Dealer
Yes
Report | Print
Dec 03, 2021

Toyota of Coconut Creek responded

Thanks for this great review of Al Hendrickson Toyota! It makes us happy that our team answered all your questions. See you again next time.

1
...
79
80
81
...
119

Dealership Inventory (703 Vehicles)

used 2025 Toyota Corolla Cross car, priced at $28,362
2025 Toyota Corolla Cross
used
Celestite exterior
CVT
Front-wheel Drive
$28,362
View Details
used 2024 Toyota RAV4 car, priced at $31,062
2024 Toyota RAV4
used
Ice exterior
Automatic
Front-wheel Drive
$31,062
View Details
used 2023 Toyota RAV4 Hybrid car, priced at $33,062
2023 Toyota RAV4 Hybrid
used
Silver Sky Metallic exterior
CVT
All-wheel Drive
$33,062
View Details
used 2023 Toyota Camry car, priced at $24,862
2023 Toyota Camry
used
Ice exterior
Automatic
Front-wheel Drive
$24,862
View Details
used 2023 Toyota Camry car, priced at $29,062
2023 Toyota Camry
used
Pearl exterior
Automatic
Front-wheel Drive
$29,062
View Details
used 2023 Ram 1500 car, priced at $31,562
2023 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$31,562
View Details
View All Inventory