This has been the second Toyota Prius I have bought from
Byers. I had to wait for my car of course but I had been kept informed of its arrival date. Both purchases had been smooth and can't say enough about
Byers. I had to wait for my car of course but I had been kept informed of its arrival date. Both purchases had been smooth and can't say enough about the service dept. Awesome!
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by concrete29
Verified Customer
Verified Customer
Jan 22, 2024 -
Byers Toyota responded
We are thrilled to hear about your positive experience at Byers Toyota, and thank you for choosing us for not just one but two of your Toyota Prius purchases! We understand the importance of keeping our customers informed and we are glad that it made a difference in your car buying process. Our service department takes pride in providing top-notch service to our customers and I will be sure to pass along your compliments to them. Thank you for being a loyal customer, and we look forward to seeing you again in the future at Byers Toyota. Happy driving!
I have two Toyotas and visit two different dealerships.
Byers is the best hands down! Not even close. The attention to my needs is always the primary concern. The interaction never seems to feel like a sal
Byers is the best hands down! Not even close. The attention to my needs is always the primary concern. The interaction never seems to feel like a sales pitch. Great dealership.
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by jhamper
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2024 -
Byers Toyota responded
Thank you for choosing Byers Toyota, we are so grateful to hear that we are the best dealership for your Toyota needs! Our team is passionate about providing outstanding customer service and ensuring that our customers have a positive experience every time they visit. I'm glad to hear that our approach does not feel like a sales pitch and that we are able to make your interactions with us enjoyable. Thank you again for your kind words and ongoing support, we truly appreciate it.
I have always had good service at this dealership.
They always let me know what will be needing replaced soon.
They always let me know what will be needing replaced soon.
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by burchett.karen
Verified Customer
Verified Customer
Service Price Transparency
Jan 19, 2024 -
Byers Toyota responded
We are thrilled to hear you have had consistently good experiences at Byers Toyota! Our team takes great pride in providing excellent service and keeping our customers informed about their vehicles. Thank you for taking the time to share your positive feedback and we look forward to continuing to serve you in the future.
The scheduled 35,000 mile maintenance on my 2021 Sienna
XLE
was performed in 45 minutes. The service tech thoroughly explained what was done. The waiting area was well maintained and comfortable
XLE
was performed in 45 minutes. The service tech thoroughly explained what was done. The waiting area was well maintained and comfortable
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by dmccann725
Verified Customer
Verified Customer
Service Price Transparency
Jan 19, 2024 -
Byers Toyota responded
We're thrilled to hear your 35,000 mile maintenance appointment on your 2021 Sienna XLE at Byers Toyota was completed in a timely manner and that you found our waiting area comfortable! Our goal is to always provide efficient, quality service for our customers. Thank you for taking the time to leave us feedback and we look forward to seeing you on your next visit!
Very professional.
They set your expectations up front and consistently meet those expectand superior everything runs very smoothly and without any issues.
They set your expectations up front and consistently meet those expectand superior everything runs very smoothly and without any issues.
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by welch3587
Verified Customer
Verified Customer
Service Price Transparency
Jan 18, 2024 -
Byers Toyota responded
Thank you for the 5-star review! We are thrilled to hear that our professionalism and clear expectations have contributed to a smooth and superior experience at Byers Toyota. We appreciate your support and look forward to continuing to serve you in the future.
Best dealer around!
Service department is the absolute best, hands down. Very friendly, timely, and considerate of customers.
Service department is the absolute best, hands down. Very friendly, timely, and considerate of customers.
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by jlewis113
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh Lewis
, Pam Bishop, Tara Farmer
Jan 18, 2024 -
Byers Toyota responded
Thank you for sharing your positive experience at Byers Toyota! Our service department works hard to provide friendly and timely service to all of our customers, and I am delighted to hear that we have succeeded in making your visit a pleasant one. We hope to continue being your choice for all of your automotive needs. Thank you for your support!
I love coming to this shop.
I trust them and fee my vehicle is in great hands!
I trust them and fee my vehicle is in great hands!
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by heidi.lynn
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh Lewis
, Pam Bishop, Tara Farmer
Jan 18, 2024 -
Byers Toyota responded
Thank you so much for your kind words and trust in our dealership! We strive to provide the best service possible, and it means a lot to us that you feel your vehicle is in great hands here at Byers Toyota. We look forward to seeing you at your next visit!
Josh Lewis and the service team has given my family and I
incredible service over the last 10 years. They have been attentive, helpful, pleasant and always go above and beyond.
incredible service over the last 10 years. They have been attentive, helpful, pleasant and always go above and beyond.
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by rebekah.monroe
Verified Customer
Verified Customer
Other Employees Tagged:
Gynnae Britton
Dec 21, 2023 -
Byers Toyota responded
We at Byers Toyota couldn't be more delighted to hear your family has had such a positive experience with us over the past 10 years, Rebekah! We are happy to hear that you have found our service team attentive and helpful and that they exceeded your expectations. It's wonderful that they were able to make your experience one of pleasantry for an entire decade.
We hope to continue providing exceptional quality service should you need it in the future. Thanks so much for leaving this review and expressing how much our team has done for you over the years!
The customer service is excellent and the dealership is
really nice as well. I would recommend you go there for sales, parts, or service. I had amazing customer service dealing with all three
really nice as well. I would recommend you go there for sales, parts, or service. I had amazing customer service dealing with all three
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by vage one
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Pam Bishop, Tara Farmer
Dec 21, 2023 -
Byers Toyota responded
Thank you so much for taking the time to review your recent visit with us at Byers Toyota! We work hard to create an environment with excellent customer service and quality products, so we're glad to hear you had a great experience when dealing with our sales, parts, and service teams. Your positive review motivates us and we appreciate your kind words! We look forward to seeing you again soon and if there is anything else we can do for you please don't hesitate to reach out.
Great staff, same people most of the time help me, great
communication and fast in and out
communication and fast in and out
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by rkondoff
Verified Customer
Verified Customer
Service Price Transparency
Nov 10, 2023 -
Byers Toyota responded
Thank you for your kind feedback! We are delighted to hear that our staff provided you with a great experience, along with excellent communication and fast service. Our team is committed to going the extra mile in order to exceed our customers' expectations. We are happy that this was reflected in your recent visit, and we hope to see you again soon. Thank you for choosing Byers Toyota!
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