Josh Lewis
Josh Lewis at Byers Toyota

Josh Lewis

Service Advisor

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

4.8
379 Reviews
4.8

379 Reviews

Write a Review

379 Reviews of Josh Lewis

May 28, 2026

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Employee Rating

I called and explained to them that my screen on my car was going black.They got me in on the day and time I had open. They checked it out and fixed it. I asked Qynnae a question about the lights and it More

by terryphillips43344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton , Thomas Mitchell-Tech, Carrie Hacker- Clerk

Jun 01, 2026

Byers Toyota responded

Thank you so much! We’re happy to hear Qynnae and our team were able to get you in, explain everything clearly, and help get your screen issue taken care of 😊

May 16, 2026

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Employee Rating

We appreciate the thoroughness of the communication with the dealership, and the professional expertise. We also trust their opinion regarding needed services. I do not feel they try to upsell. This partic More

by LVORYS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton , Gynnae Britton

May 18, 2026

Byers Toyota responded

Thank you for the great review. We are glad you appreciated the thorough communication, professional expertise, and honest guidance without pressure. It is great to hear the issue was caught, covered under warranty, and that the rental made things easier for you. We truly appreciate your trust 😄

May 16, 2026

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I’ve brought numerous Toyotas to this dealership for service over 30 years or so. I find them to be honest and thorough in servicing my cars here. The Service Advisors here listen and communicate well. More

by brju86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

May 18, 2026

Byers Toyota responded

Thank you for the great review. We truly appreciate your loyalty over the years and are glad to hear you have consistently experienced honest, thorough service with clear communication. It means a lot to have your continued trust 😄

May 07, 2026

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Came in for scheduled visit of tire rotation. Everything was fine but next visit probably need to get brakes. More

by lpreston345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

May 13, 2026

Byers Toyota responded

Thank you for the great review. We are glad your visit went smoothly and appreciate you trusting us with your service. We will be ready to help when it is time for those brakes 😄

May 07, 2026

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Great service department. All employees are friendly helpful kind and ready to help if needed More

by dyoungberg2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

May 11, 2026

Byers Toyota responded

Thank you for the great review. We are glad to hear our service department provided friendly, helpful, and kind support and made your experience a positive one 😄

May 01, 2026

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Employee Rating

Upon picking up my car after service was completed,I had to go back in and ask for help with the following: glove box was broke, mirror setting was changed, rubber strip hanging out from under my hood and r More

by whartl76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 11, 2026

Byers Toyota responded

Thank you for bringing this to our attention. We are sorry to hear about the condition of your vehicle after service, as this is not the experience we want for our customers. Please contact a manager so we can look into this and address the situation with you.

April 20, 2026

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Beyers Toyota Delaware has helped me resolve some unusual issues, and although it took some time, everything has worked out well. The staff is helpful, polite, and willing to do what it takes to resolve thin More

by sam@samclark.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2026

Byers Toyota responded

Thank you for the five star review. We are glad our team was able to work through the issues and provide helpful, polite service that led to a positive outcome!

February 24, 2026

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Good service and very professional, good follow up, very informative, good analysis with the car inspection More

by greg03258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Feb 25, 2026

Byers Toyota responded

Thank you so much for the kind words! We're thrilled to hear that you appreciated our service and the thorough car inspection. Our team works hard to keep you informed every step of the way, and it's great to know that came through. We look forward to helping you again in the future!

February 19, 2026

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Appt scheduled promptly. Technician kept me informed as to what was seeded. Service was completed in a timely manner. More

by rjrod65
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Byers Toyota responded

Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

February 15, 2026

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Employee Rating

They are very thorough and kept me updated during the service.the personnel are very friendly. More

by jmccorm9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gynnae Britton

Feb 16, 2026

Byers Toyota responded

Thank you so much for the wonderful feedback! We are thrilled to hear that our team was thorough and kept you well-informed throughout the service. It is great to know our friendly staff made your experience a positive one. We look forward to serving you again soon!

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