Gregg Smith | Page 2

If you ever sell your car and need to process the warranty refund, prepare to spend far too much time and energy following up on the payment. Three contacts so far - ZERO response. Time to find out w warranty refund, prepare to spend far too much time and energy following up on the payment. Three contacts so far - ZERO response. Time to find out who is going to respond in the management chain. More

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Very good customer service and honor was excellent answered all my questions and made everything go smoothly answered all my questions and made everything go smoothly More

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I absolutely Love Honor! She goes above and beyond to help you out and make your dream come true! She is exceptional at what she does, very knowledgeable about the orifices She goes above and beyond to help you out and make your dream come true! She is exceptional at what she does, very knowledgeable about the orifices she sells! She is a very true person! More

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Rob was very laid back, no pressure and worked with me without any hassling. He is the model salesperson for what I look for when purchasing a vehicle. without any hassling. He is the model salesperson for what I look for when purchasing a vehicle. More

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Eyo, Ken and Greg were absolutely wonderful to work with! They made the whole process of leasing my new HR-V easy and stress free, and I never felt pressured into anything I didn’t want or need. After having They made the whole process of leasing my new HR-V easy and stress free, and I never felt pressured into anything I didn’t want or need. After having a horrible experience trying to return a leased vehicle at another non-Honda dealer, dealing with all three of these guys was so refreshing! I truly felt valued and appreciated as a customer. Would 10000% recommend them all! More

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Excellent experience with Heritage Honda. Chloe was knowledgeable, thorough, responsive and flexible. Was able to do most everything over email and phone and was driving home with car next da Chloe was knowledgeable, thorough, responsive and flexible. Was able to do most everything over email and phone and was driving home with car next day. More

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Third time returning customer, great service, great staff. Couldn't be happier with my experience! staff. Couldn't be happier with my experience! More

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Rob Mason made the buying experience extremely professional and non-pressured. The dealership staff were communicative and supported Rob throughout the whole buying process. I highly recommend Ro professional and non-pressured. The dealership staff were communicative and supported Rob throughout the whole buying process. I highly recommend Rob and the Heritage Dealership as you look to purchase your next car. More

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This has been a great experience as always. All the sales men were knowledgeable and we felt stress free. Rob mason was exceptional All the sales men were knowledgeable and we felt stress free. Rob mason was exceptional More

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My wife and I traded our 2013 Hyundai Elantra and purchased a 2023 Honda Odyssey. We worked directly with Robert Mason and his manager, John Schoppert, during both the trade-in and purchasing process purchased a 2023 Honda Odyssey. We worked directly with Robert Mason and his manager, John Schoppert, during both the trade-in and purchasing processes. Any time that we had questions or checking for updates on the status of our new purchase, both Robert and John were extremely helpful, provided us with as much as information as possible, and were in constant communication. Even though there were things outside of their control (i.e., supply chain backlog for new purchases from Honda and paper processing with MVA), Robert and John made sure that we were taken care and kept in the loop at every step. Both of them had excellent customer service, were personable, and never pressured us to take any actions that we felt were not in our best interest. The entire facility at Heritage Honda Westminster was neat and clean as well. More

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