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Gina Battistini
Gina Battistini at Acura of Berlin
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Gina Battistini

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.7
15 Reviews
4.7

15 Reviews

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15 Reviews of Gina Battistini

May 15, 2024

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Employee Rating

There was little wait and the job was done thoroughly. No wait for check out More

by Sgagnon05
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy

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May 16, 2024

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew, Gina, and our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

May 13, 2024

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Gina is very knowledgeable, professional and thorough and Matthew is very professional and a very good person More

by Diane
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy , Erica Casey

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May 14, 2024

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gina met your expectations. Thank you again for choosing Acura of Berlin, Diane, we look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

May 05, 2024

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Clean faculty, nice friendly people. Good pricing on oil and filter change. Would recommend to friends and family. More

by TEAEMA
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Yes
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May 05, 2024

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Gina met your service expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years! Eric Diaz General Manager 860-829-3787

April 30, 2024

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This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!! More

by Semiromerovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Keith Davis, Matthew Roy, Ray Lattman, Jaime Andrzeicik, Jonathan Roath, Erik Brahushaj, Claudia Dijmarescu, Adam Leach

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May 01, 2024

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

April 23, 2024

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No issues. Professional people who took time to explain everything. Decent wait time pleasant waiting area More

by Mfiondella61
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy

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Apr 24, 2024

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

April 18, 2024

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Claudia was amazing, she was very thorough in her explanations, courteous, attentive, knowledgeable and professional More

by sshawnsalmon
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Hooker, Tom Suchojad, Brandon Hines, Claudia Dijmarescu

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Apr 21, 2024

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Claudia, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

April 16, 2024

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Proper diagnosis and expert repairs done on time, much appreciated. We will be returning soon More

by woodonwater
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Matthew Roy, Ray Lattman, Jaime Andrzeicik, Jonathan Roath

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Apr 17, 2024

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

April 09, 2024

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Good dealership, they do great job! Would recommend it to anyone. Always a pleasant experience More

by PTRACIE39
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Recommend Dealer
Yes
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Apr 10, 2024

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

April 09, 2024

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Very nice and dedicated staff and always smiling and very unique person please keep her on her job More

by John E
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Yes
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Apr 10, 2024

Acura of Berlin responded

Thank you so much for your kind words, John, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

Apr 11, 2024

John E responded

You're welcome Eric She deserved the best please hire more of her kind

April 08, 2024

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Employee Rating

Awesome Experience, Jim Pompey is the man! He got me in a New 2024 Acura MDX for unheard of payments per month! I was in my vehicle the very next day. Highly recommended. More

by SAMANTHAJAY0818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Keith Davis, Tom Suchojad, Matthew Roy, Brandon Hines, Dylan Nees-Fair

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Apr 08, 2024

Acura of Berlin responded

Samantha, Thank you! Jim and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new 2024 Acura MDX! Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

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