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Start your review of George Stratila.
George Stratila
George  Stratila at Richmond Subaru
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George Stratila

Service Advisor

Richmond Subaru

3511 Number 3 Rd
Richmond, BC V6X 2B8

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3 Reviews of George Stratila

August 16, 2019

Dealership Rating
Employee Rating

"One department is atrocious"

- Mysub

Generally satisfied but their car washing is an insult. I bought new cars and all these years of car washing after service has been nothing but frustration from changing all the seat positions to returning a car dirtier than when they got it. Yesterday they just hosed it and when I drove into the sun the inside of the windshield was so bad it impeded my vision. Several times my car was ready for pickup but I was not advised. It was back in the customer's parking space. This has to reflect on the attitude behind the scene!

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Recommend Dealer
Yes

Other Employees Tagged: Austin Warren, Quinton Diep, Edwin Ho, Amy Luk , The salesmen who sold me the cars are not there any longer.

Sep 10, 2019

Richmond Subaru responded

Hello, Thank you for sharing your feedback. We are absolutely committed to improving the level of customer service and the overall customer experience at our dealership. Your feedback will help us achieve our goal. Best Regard, Management

May 20, 2019

Dealership Rating
Employee Rating

"Very disappointed"

- Disappointed

They are not able or they don't want to fix the issue with my car during the warranty. They never call me back about my concerns as promised . Very hard to work with them in specially with management.

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Recommend Dealer
No

Other Employees Tagged: Mathew Clapperton, Quinton Diep, Jessica Vu, Jenkin Wong

April 16, 2019

Dealership Rating
Employee Rating

"Thank you George! "

- MonsterDude

George went above and beyond taking care of my problems! It is the first time I service my car at that dealership when I had complete confidence in the person I dealt with! Keep it up! You have a dedicated customer in me.

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Recommend Dealer
Yes
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