Geoffrey Randall | Page 4

I personally was not there my sons were the ones who were getting the car service. However, they came home with nothing but great things to say about the customer service and kindness. getting the car service. However, they came home with nothing but great things to say about the customer service and kindness. More

by JJDUNN2005 Verified Customer Verified Customer

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I will never tell anyone to shop at Steve Rayman Chevrolet if they have to deal with these three sale rep Lamar,Geoffrey, and Shawn Chevrolet if they have to deal with these three sale rep Lamar,Geoffrey, and Shawn More

by DOROTHYFULLWOODALAM45 Verified Customer Verified Customer

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The customer service here was excellent! They really listen and work hard to get you your vehicle of choice. I'm 100% pleased with our new purchase & will be back to see Mr. Geoffrey for our They really listen and work hard to get you your vehicle of choice. I'm 100% pleased with our new purchase & will be back to see Mr. Geoffrey for our 2nd vehicle ASAP!!! Also shout out to Mr. Lamar for his great care and savior faire when signing the final paperwork!! From in the door to out the door the entire experience is A-1!!! Keep up the marvelous work! I'll be referring everyone to Steve Rayman Chevy in the future!!! More

by NYSMITHATL Verified Customer Verified Customer

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Found a Tahoe on the Steve Raymond website. Stock # 125515 price $57,560. Spoke to salespersons twice by phone and discussed trade-in and price. Went to dealership saw the tahoe and was ready t Stock # 125515 price $57,560. Spoke to salespersons twice by phone and discussed trade-in and price. Went to dealership saw the tahoe and was ready to purchase when I was told the REAL price was an additional $10,000 over published price. Bait and switch??? I think so. So dishonest. Horrible and disappointing. I have to give one star. Would prefer minus stars More

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Sell you a dream; And a bridge on cobb pkwy. These peoples sold me two bad cars in a month.Took one back; they gave me another it was no good. The second car im stuck wit it..Because it after my These peoples sold me two bad cars in a month.Took one back; they gave me another it was no good. The second car im stuck wit it..Because it after my 30 days.They lie from the phone until you get there.If you know best don't never buy a car from here.And let everyone know not to go there.BAD BUSINESS!!! Im saving you time and money..You will thanks me later.. More

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Go anywhere else Bought my car with the promise of paying 500 in a few weeks. I lost my debit card and called to change my info and was told I would be called back. Bought my car with the promise of paying 500 in a few weeks. I lost my debit card and called to change my info and was told I would be called back. Received a threatening message the next day that my tag would be cancelled if payment wasn't made. The car was sold to me with illegal tint, I didn't know the laws but found out soon enough, was told the car was sold as is and wasn't their problem. The dealer claimed the car had Bluetooth when it did not. I will never buy another car here and would advise anyone to go elsewhere. More

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Randall he a wonderful nice men This men he very nice,he help people to get a better deal car,he patient,he talk to you very nice,everytime he said come to get your car,I like this d This men he very nice,he help people to get a better deal car,he patient,he talk to you very nice,everytime he said come to get your car,I like this dealerships. More

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Great sales experience with Geoffre, from beginning to end. Geoffrey made our car buying experience very good. He walked us through the process and made it easy. I would definitely recommend them to everyone. Geoffrey made our car buying experience very good. He walked us through the process and made it easy. I would definitely recommend them to everyone. More

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Tahoe with Faulty Engine sold Do not expect ANY level of customer service here. I bought a used CHEVROLET Tahoe here with 72000 miles on it and 9 days later discovered that the mot Do not expect ANY level of customer service here. I bought a used CHEVROLET Tahoe here with 72000 miles on it and 9 days later discovered that the motor was completely shot and was only running properly while I was in possession due to all of the engine fluids being flushed and replaced, thus masking the true condition. The vehicle arrived at Steve Rayman Chevrolet with an already diagnosed faulty engine that needed to be replaced. This did not show on the CarFax but was detailed by the previous service provider merely days before Steve Rayman Chevrolet purchased/traded it from the previous owner. Steve Rayman claims that they did absolutely no inspection on the CHEVROLET Tahoe I bought before they put it on the lot for sale. They supplied me with a faulty, dangerous vehicle and will do nothing to remedy the problem. 9 DAYS!!! I was told by Geoffrey(sales) and Dan(Finance) that my Tahoe came with a 3 month/3k mile POWERTRAIN warranty. When I called in the issue, the entire "team," including Steve Rayman, claimed that I was never told of such warranty and that I was on my own. I asked Dan while signing the car over to myself, that if I signed the As-Is paperwork would it interfere with my dealer powertrain warranty? He said that it would not as it is built into the vehicle's file and requires no formal paperwork. After several days of pleading Steve offered to put a USED engine in for $4,000...unacceptable. He told me that if I knew better, I would expect major problems from a model year 2000 vehicle. I trusted that they inspected and deemed the Tahoe up to their standard. This is a low mileage vehicle, regardless of age. This dealership has NO CARE for the customer whatsoever, and only looks at the bottom line. Sometimes, as an honest business person, you must do what's right and stand behind you WORD, and your product. Buyers, take your business to an honest, ethical, professional team that will do what is necessary to secure your business and satisfaction. It's that simple. More

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