Brian Barrett
Brian Barrett at Steve Rayman Chevrolet
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Brian Barrett

Service Advisor

Steve Rayman Chevrolet

2155 Cobb Pkwy SE
Smyrna, GA 30080

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3.8
167 Reviews
3.8

167 Reviews

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167 Reviews of Brian Barrett

May 12, 2024

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Employee Rating

Service was done well on my 2023 GMC truck. It was the first service done on the vehicle. I will be back. More

by tpaalz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Steve Rayman Chevrolet responded

We're glad to know your first service experience with us at Steve Rayman Chevrolet was a positive one! We look forward to seeing you for future services on your 2023 GMC truck. Safe travels until then!

May 10, 2024

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Employee Rating

Keisha was so helpful. Made my car buying experience very pleasant. Would definitely recommend friends and family. More

by garielle_london
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2024

Steve Rayman Chevrolet responded

Garielle, it's great to know Keisha was able to assist you in your car buying journey at Steve Rayman Chevrolet. We appreciate the recommendation and look forward to helping your friends and family!

May 05, 2024

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Employee Rating

Excellent service received. Very impressive customer service. Great waiting time. The professionalism, waiting area, awesome. More

by GOLDENFLAX123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Steve Rayman Chevrolet responded

We're delighted to know you had an excellent experience at Steve Rayman Chevrolet! Your kind words about our customer service and waiting area are much appreciated. Thank you for the review!

May 05, 2024

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a long wait time need to decrease the wait time sat are busy days to More

by willie.silver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Steve Rayman Chevrolet responded

Willie, we appreciate your honest feedback and patience during our busiest times at Steve Rayman Chevrolet. As we continually strive to improve our service, we will take note of these comments. Thanks for stopping by!

May 01, 2024

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Employee Rating

MY EXPERIENCE WAS REALLY BAD……………………. The attention from the man who attended to me was super unpleasant. More

by Yandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 01, 2024

Steve Rayman Chevrolet responded

Yandy, I'm sorry to hear you feel this way. We strive for top-notch customer service so it's disappointing that this wasn't reflected in your experience. Your feedback is important and will help us improve our services. If you're open to discussing this further, please reach out to me at your earliest convenience. Thank you, Thomas Campbell - Service Manager 678-424-2084

April 21, 2024

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I have been coming to this location since 2016 when I bought Mt car from here ans I have NEVER had an experience like I did on Saturday. I will not be going back!!!! More

by MIRANDA.DAVIS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 22, 2024

Steve Rayman Chevrolet responded

Miranda - I'm really sorry to read about your recent experience. We value our long-term customers and it's concerning that we've let you down this time around. I'd like the opportunity to understand what happened and see how we can make things right for you, if possible. Please feel free to reach out at your earliest convenience - Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 15, 2024

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Employee Rating

Reggie is still an excellent service manager and Phillip Augustine, They, together provided top-notch and top-shelf services!I enjoy service visit again! More

by rrac4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Steve Rayman Chevrolet responded

We're so glad to know that Reggie and Phillip provided you with top-notch service at Steve Rayman Chevrolet! We appreciate your kind words, and look forward to seeing you for future visits.

April 15, 2024

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Employee Rating

Our fleet truck was there for over 4 months. Zero communication to us regarding progress. The only updates that we received came from me calling.. We were given a loaner truck, but when we cal More

by ANDY@DSIATLANTA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service manager

Apr 15, 2024

Steve Rayman Chevrolet responded

Andy, I'm truly sorry to learn about your experience with our service department. We aim for clear communication and timely repairs, so it's disappointing to read that we didn't meet those expectations in this case. Your feedback is valuable as it helps us improve our services moving forward. If you'd like to discuss the matter further or have any other concerns, please don't hesitate to reach out directly. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 13, 2024

Dealership Rating
Employee Rating

Perfect service and super fast. Reliable and professional. Robert, the service advisor, was great. Steve Rayman is my place to go for all the services needed for my vehicle. Thanks More

by HIGORLIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert, the service advisor

Apr 15, 2024

Steve Rayman Chevrolet responded

We're glad to know that you had a great experience with Robert and our team at Steve Rayman Chevrolet! We appreciate your trust in us for all of your vehicle's service needs. Thanks for the review!

April 12, 2024

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Employee Rating

Terrible service department. Needed brake work done. They did the back brakes but didn’t check the front so had to go somewhere else a month later to get the front done More

by S.CROTEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 15, 2024

Steve Rayman Chevrolet responded

I'm sorry to read about your experience with our service department. We aim for top-notch care, so it's disappointing that we missed checking the front brakes during your visit. I'd like to discuss this further and see how we can make things right - please feel free to reach out at any time. Thank you, Thomas Campbell - Service Manager - 678-424-2084

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