Gary Mack | Page 16

Purchased four vehicles from this dealership. All with Gary Mack. Very hassle free and friendly. Service has always been accommodating. Loaners, early appointments , etc.. Fortunately never had to hav Gary Mack. Very hassle free and friendly. Service has always been accommodating. Loaners, early appointments , etc.. Fortunately never had to have any major work done on any of the cars I’ve bought there. More

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Our sales and finance team, Gary Mack, Joe Cleaver, and Alan Mazur were professional, knowledgeable, and efficient; each one of them was also personable and friendly. That didn’t happen at this dealership Alan Mazur were professional, knowledgeable, and efficient; each one of them was also personable and friendly. That didn’t happen at this dealership by accident. It must be the Ferman family, their dealership’s leaders, and the environment that they created that finds and retains quality people such as Gary, Joe, and Alan. This is our second Ferman BMW, and we can say that those quality characteristics extend to the service department. That was not our experience at the other Tampa dealership where we bought our first BMW—miserable people. We are so happy to have found Ferman and our salesman Gary Mack. More

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I really appreciated Mr. Gary's impeccable manners, and exemplary communication during (and after) my purchase. He truly made the experience smooth and streamlined. Great job! exemplary communication during (and after) my purchase. He truly made the experience smooth and streamlined. Great job! More

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Excellent service I dealt with Sales, Finance and the Service department for a follow-up. So far, each and every person has been exceptional and highly worthy of my re I dealt with Sales, Finance and the Service department for a follow-up. So far, each and every person has been exceptional and highly worthy of my referrals for future car buyers Ferman did an excellent job from my initial call through and post sale. Well done.. More

by mike@peoexchange.com Verified Customer Verified Customer

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My experience was excellent! I am very hard to please but the team did everything they could to find the right car for me. They were fair and worked with me to make sure I was happy. Special thanks to but the team did everything they could to find the right car for me. They were fair and worked with me to make sure I was happy. Special thanks to Gary Mack. More

by orla.nixon23 Verified Customer Verified Customer

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Scott Douglas from the finance department was very professional and resolved my problems with some lease balance charges . I definitely appreciate all he has done for me. professional and resolved my problems with some lease balance charges . I definitely appreciate all he has done for me. More

by TEMPORAL1 Verified Customer Verified Customer

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Alex and David were very helpful and there whenever we needed them. Had answers to all out questions and made it an easy process overall. needed them. Had answers to all out questions and made it an easy process overall. More

by michaelverneuille Verified Customer Verified Customer

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Great BMW dealer. Friendly staff and environment. I would recommend Gary Mack to others looking to get a BMW. He was great to work with. recommend Gary Mack to others looking to get a BMW. He was great to work with. More

by bencookgvsu Verified Customer Verified Customer

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Great communication via phone and email with both Gary and Alex. All staff I worked with in the building was kind and accommodating to my needs/requests. and Alex. All staff I worked with in the building was kind and accommodating to my needs/requests. More

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Gary made my first buying experience at Ferman BMW very easy. It was a great first impression for a new customer. I’ll be back! easy. It was a great first impression for a new customer. I’ll be back! More

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