Gary Hasselman | Page 9

Holm Automotive Center Inc responded

Thank you for the fantastic review! We at Holm Automotive Center are thrilled to hear that your car was fixed correctly the first time. This aligns perfectly with our core value of determination, which means we're constantly striving to improve and provide the best possible service. Our technicians exemplify this value by applying their expertise to ensure quality repairs. We'll be sure to pass on your kind words to our tech, Carson and Gary. Our mission statement emphasizes building trust through quality service, and your experience reflects that commitment. Thank you again for choosing Holm Automotive! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We're thrilled to hear that Chris consistently delivers exceptional service and that you'll always come back to Holm Automotive Center for your vehicle needs. Building lasting relationships with our customers is a core tenet of our mission statement. Your loyalty means the world to us! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to leave a review! We're thrilled to hear that you experienced great service at Holm Automotive Center. We understand your point regarding cost, and appreciate you acknowledging the value you received for the price. We're looking forward to your next visit with us! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We're thrilled to hear that you consider Holm Automotive Center's service center to be Awesome. At Holm Automotive, we strive to provide a positive experience in all areas, and your feedback confirms we're achieving that in our service department. We believe a welcoming and professional demeanor goes a long way in building trust with our customers. We're proud that everyone you interacted with was friendly. We look forward to seeing you again for your next service visit! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for taking the time to leave such a detailed and positive review! We're delighted to hear about your consistently positive experiences with Josh and the service department. We appreciate you recognizing Josh's attentiveness and friendly approach. We strive to create a welcoming environment where our customers feel valued and receive exceptional service. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking time to reflect on your visit to Holm Automotive Center. We value your business and understand your frustration after an exhaustive but failed effort was made to program your OnStar module. We are committed to making this right and will work diligently to resolve this issue as quickly and efficiently as possible with your cooperation. Thank you for speaking with Service Manager Gary Hasselman in regards to the issue as we also appreciate your time. Kindest regards - the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for recognizing the staff with such kind remarks. Javin and the staff will appreciate the 5 star review. Safe travels to you during the winter months ahead! Sincerely the Holm Automotive Team of Abilene!

Holm Automotive Center Inc responded

Thank you for recognizing the staff with such kind remarks. Jamie and the staff will appreciate the 5 star review. Safe travels to you during the winter months ahead! Sincerely the Holm Automotive Team of Abilene!

Holm Automotive Center Inc responded

What a fantastic feature to have added. So happy for you with these cold winter days ahead. Thanks for the great review and shout out to so many great members of the team! We look forward to serving your needs in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

The service team will be very grateful for you kind remarks and high ranking review. Thank you so much! Sincerely, the Holm Automotive Team of Abilene.