Fred Romsey

Jonny is such a great help, he explains all the details of using the tech on board the car with short cuts and tips that are very useful. Even though this is our 2nd car I learnt new things about using the of using the tech on board the car with short cuts and tips that are very useful. Even though this is our 2nd car I learnt new things about using the system. He should make recordings of all the things he talks about with the client, there's so much to ingest that having those recordings would be helpful for later. Thanks Jonny. Keep up the great work! More

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Jonny is truly well versed in everything Mercedes. He has a very pleasant teaching manner and answers questions well. I’m SO glad I spent time with Jonny and learned a great deal. Don’t let that resou He has a very pleasant teaching manner and answers questions well. I’m SO glad I spent time with Jonny and learned a great deal. Don’t let that resource out of your sight, Mercedes Benz of Sudbury!! More

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Fred Ramsey always takes good care of me…. his knowledge and input is always spot on! his knowledge and input is always spot on! More

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I have worked with Fred Romsey, Jr. for about 7 years. He is a very honest and patient service advisor. Because he is so knowledgeable about the Mercedes vehicles, he is trustworthy wit for about 7 years. He is a very honest and patient service advisor. Because he is so knowledgeable about the Mercedes vehicles, he is trustworthy with his guidance and advice on repairs and maintenance. He is very accommodating whenever there have been any urgent vehicle issues. I highly recommend the Mercedes Benz of Natick dealership, and Fred Romsey, Jr. for any Mercedes service needs! More

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The Best! Mercedes Benz of Natick is absolutely fantastic! I appreciate the great work service did to my car and the kindness that came with it! Thank you Mercedes Benz of Natick is absolutely fantastic! I appreciate the great work service did to my car and the kindness that came with it! Thank you so much! More

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Excellent service. Good customer support,kept me informed of the process. Will continue to do business there. Good customer support,kept me informed of the process. Will continue to do business there. More

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Very responsive and helpful . Went out of his way to get the job done while I waited Went out of his way to get the job done while I waited More

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Have used them for four successive cars over the decades. . they have always done very excellent work. I trust my cars to them.. and if something does go wrong as it has only rarely over the last 20 years the . they have always done very excellent work. I trust my cars to them.. and if something does go wrong as it has only rarely over the last 20 years they step up to make it right More

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Ready for appointment when I arrived. Work was completed on a timely basis. The staff was friendly and respectful. Work was completed on a timely basis. The staff was friendly and respectful. More

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Frederick Romsey is an excellent service advisor. I am extremely happy with his efforts to emergently have my car fixed. He kept me updated and I was pleasantly surprised to have gotten my car back I am extremely happy with his efforts to emergently have my car fixed. He kept me updated and I was pleasantly surprised to have gotten my car back sooner and contentedly purring like a cat More

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