Fred Rogers | Page 6

The entire service team were very professional and attentive to my first service visit with my new Explorer. Kara and Jerry were particularly helpful. I look forward to my next visit. attentive to my first service visit with my new Explorer. Kara and Jerry were particularly helpful. I look forward to my next visit. More

by dennisstage Verified Customer Verified Customer

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I was greeted with a smile. The work was done in a timely manner. I really like the feature of receiving any updates regarding my vehicle via text. The work was done in a timely manner. I really like the feature of receiving any updates regarding my vehicle via text. More

by MARKMYERS_159 Verified Customer Verified Customer

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Wonderful and professional service. My vehicle was ready when expected. The service advisor was helpful when asked about my upcoming 30k miles service. My vehicle was ready when expected. The service advisor was helpful when asked about my upcoming 30k miles service. More

by CLHARDEN5 Verified Customer Verified Customer

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Kara was great she walked me through the whole process with a very professional attitude and the dealership was very clean and laid out very nice with a very professional attitude and the dealership was very clean and laid out very nice More

by WOTIS90 Verified Customer Verified Customer

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Expensive visit but treated well while there. Came in for a new remote key faub and walked out 3.5 hours later after paying $600! Came in for a new remote key faub and walked out 3.5 hours later after paying $600! More

by gainesbbg Verified Customer Verified Customer

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They are great over there and they're friendly too. When there is an issue, they let you know about it in detail. When there is an issue, they let you know about it in detail. More

by JSAMPSON3 Verified Customer Verified Customer

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Waiting 3 hours for an oil change and a simple tire repair is ridiculous. The entire waiting room changed from the same people I came in with to all new people. I had to go and confront Scott and what repair is ridiculous. The entire waiting room changed from the same people I came in with to all new people. I had to go and confront Scott and what the deal is. Last oil change with Krause Ford in Woodstock they drove to my house picked up vehicle did the oil change and delivered my car back in less than 3 hours. I can get a simple oil change in 15 minutes at plenty of places around. I will gladly take my business elsewhere and recommend people I know to do the same. Lack of care for people truly shows. More

by COUNTRYMAN.CHASE Verified Customer Verified Customer

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