Always professional and personal to my needs.
Never any problems ,,a pleasure to do business with. I would highly recommend.
Never any problems ,,a pleasure to do business with. I would highly recommend.
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by TTSPOKEY
Verified Customer
Verified Customer
May 13, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Every time I need help with my vehicle Scott handles it
perfectly. Would not go anywhere else.
perfectly. Would not go anywhere else.
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by FOLKSTONHEAVEN
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
I had to take my car there to check the tires as the tire
pressure was low after it was just serviced a few months back. The next day, my husband found 2 nails in the back tire and they only plugged one and
pressure was low after it was just serviced a few months back. The next day, my husband found 2 nails in the back tire and they only plugged one and said the other wasn’t leaking. The day after that, it said low tire pressure again and I got in touch with the service manager and asked them why they didn’t plug the other nail and we ended up getting another tire. In 2 years, we have bought 6 tires from them. And when I got it serviced this year, they marked the tread on the tires as green, when the computer showed them all in the yellow. Now the tread on the other 2 tires is 4-5, so we’ll have to replace those. I wouldn’t recommend Shottenkirk Ford Jasper for tires.
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by MWMK8586
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2024 -
Shottenkirk Ford Jasper responded
Hi thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.
The staf and salesmen were wonderful.
Answered all my questions in order to pick the best truck for my needs
Answered all my questions in order to pick the best truck for my needs
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by ALAN.D.HAMMONDS
Verified Customer
Verified Customer
Service Price Transparency
May 03, 2024 -
Shottenkirk Ford Jasper responded
ALAN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Kara takes very good care of her clients.
She is the reason I keep coming back.
She is the reason I keep coming back.
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by SPOOL1
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Jerry was very helpful and the staff was knowledgeable
and professional. I will be visiting again.
and professional. I will be visiting again.
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by GO4DRAGONS
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
i was satisfied with the service i received i would
recommend Shottenkirk for any service one would need that's it
recommend Shottenkirk for any service one would need that's it
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by BRADANDCINDY
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!
Very friendly and caring to me the customer.
Remembered me from past services. I will be back.
Remembered me from past services. I will be back.
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by RFSTACK
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
The staff is courteous, friendly and competent.
I would recommend my friends. My service visits have gone very well.
I would recommend my friends. My service visits have gone very well.
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by R.KEITH.ALLEN
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Kara has always been kind and considerate and helpful in
explaining service needs, etc. on my visits.
explaining service needs, etc. on my visits.
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by LWADE375
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!