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Franklin Miranda

Overview Reviews (25) Inventory (513)

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Franklin Miranda

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Franklin Miranda

Finance Manager

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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4.5

25 Reviews

Overview Reviews (25) Inventory (513)

4.5

25 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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25 Reviews of Franklin Miranda

May 20, 2024

Dealership Rating

Employee Rating

Randall was great very upfront and honest. Found us the right car and the right price with no xx. Found us the right car and the right price with no xx. More

by gabe.rosalis

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Randle Harrelson

Helpful 0

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May 20, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Hi Gabe: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 17, 2024

Dealership Rating

Employee Rating

Great salesman, they listen to what customer needs, Scott picked the car I wanted with all the bells and whistles THANKS picked the car I wanted with all the bells and whistles THANKS More

by deleonjuan

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Curtright, Scott Williams

Helpful 0

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May 19, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Juan, please do not hesitate to let us know. We are always happy to help! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 16, 2024

Dealership Rating

Employee Rating

Poor customer service, lying to customers, Bad car servicing also, will not refer or be back servicing also, will not refer or be back More

by Yuvgzo

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Spencer Ramos, Randle Harrelson, Scott Williams

Helpful 1

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May 19, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

May 15, 2024

Dealership Rating

Employee Rating

Staff was very attentive, and kind. I felt welcomed and I was informed about any questions I had. Definitely recommend, and definitely will be going back! I felt welcomed and I was informed about any questions I had. Definitely recommend, and definitely will be going back! More

by oliviaruiz553

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luke Griego, Samantha Houston, Steven Miller

Helpful 0

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May 16, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much, Olivia, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 15, 2024

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Employee Rating

I would definitely go back and buy another car from Sam and would recommend this dealership to others and would recommend this dealership to others More

by jerry91

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dennis Erazo, Samantha Houston

Helpful 0

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May 16, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Jerry, it's great to hear that Sam was able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 10, 2024

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Employee Rating

Everything went smooth in the buying process no complaints! The sales staff were amazing helpful, especially Randle who helped find what I was looking for in a vehicle! complaints! The sales staff were amazing helpful, especially Randle who helped find what I was looking for in a vehicle! More

by colelijah18

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Randle Harrelson

Helpful 0

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May 10, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 06, 2024

Dealership Rating

Employee Rating

Easy to work with and got the deal I wanted. FInancing was a breeze, and Kyle was very responsive to texts. Highly recommend... FInancing was a breeze, and Kyle was very responsive to texts. Highly recommend... More

by chenaille

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Curtright

Helpful 0

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May 06, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, Chenaille! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 05, 2024

Dealership Rating

Employee Rating

Good folks. Bought a demon from them. Would do it again in the future. Thanks Bought a demon from them. Would do it again in the future. Thanks More

by MICHAEL@CERTISTRUCT.COM

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Spencer Ramos, Dave Cowgill, Dennis Erazo, Brandy Esteves, Luke Griego, Samantha Houston, Brian Wells, Mark Montz, Antony Thelemann

Helpful 0

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May 06, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Michael, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

May 04, 2024

Dealership Rating

Employee Rating

We are repeat customers. We've bought at least 5 cars here and will continue to come back. I recommend these guys to everyone. We've bought at least 5 cars here and will continue to come back. I recommend these guys to everyone. More

by SKEEZXH

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Samantha Houston, Andrew Galvan

Helpful 0

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May 05, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 20, 2024

Dealership Rating

Employee Rating

Professional and understanding what I wanted as far as payments and features in a vehicle. payments and features in a vehicle. More

by Kareneb210

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matthew McKee

Helpful 0

Report | Print

Apr 22, 2024 -

San Antonio Dodge Chrysler Jeep Ram responded

Karen, Thanks for sharing about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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