Frank Van Eaton

Great customer service. Expedite pre-approvals. Nice staff. Exceeded expectations on car loans. Great inventory. Expedite pre-approvals. Nice staff. Exceeded expectations on car loans. Great inventory. More

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Explained exactly what i was looking for as far as options and price and within a couple days everything was complete. Very happy experience options and price and within a couple days everything was complete. Very happy experience More

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I purchased my SUV through Frank at Automaxx Red Deer. I couldn’t be happier with how I was treated. Frank worked hard to get me the vehicle I wanted that suited my budget. He was very pleasant and prof I couldn’t be happier with how I was treated. Frank worked hard to get me the vehicle I wanted that suited my budget. He was very pleasant and professional to work with. I am very pleased with my vehicle and the service I received! Great Experience! More

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Frank was excellent, he answered all my questions and kept the process quick and simple! I couldn't have asked for a better experience. Highly recommend Automaxx! kept the process quick and simple! I couldn't have asked for a better experience. Highly recommend Automaxx! More

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Frank was move then helpful getting me into a new truck, good prices and fast delivery. Would definitely recommend! good prices and fast delivery. Would definitely recommend! More

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Was quick and efficient was some hiccups in what I thought I was getting interest wise, truck is exactly what I was looking for. Easy to deal with friendly even went in on his day off. Delivered the t thought I was getting interest wise, truck is exactly what I was looking for. Easy to deal with friendly even went in on his day off. Delivered the truck to me super fast More

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As soon as you sign on line these guys dont't care about what they sold you, sold me car no AC and gonna charge 500 yo get it fixed, "lead saleman" disrespectful treats you like sub human juat because I got what they sold you, sold me car no AC and gonna charge 500 yo get it fixed, "lead saleman" disrespectful treats you like sub human juat because I got bad credit. WHAT A JOKE OF A PLACE... 0 stars if possible. Joke of a company. More

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Oh the van eatons. You xxxxed me around 5 years ago at Kia red deer. And still currently xxxxing customers over today I see at Automaxx. Congrats. 🙄🔫 You xxxxed me around 5 years ago at Kia red deer. And still currently xxxxing customers over today I see at Automaxx. Congrats. 🙄🔫 More

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I had dealt with Frank in sales. I was working with him after receiving the carfax as I had some questions about the lien status on the vehicle. The carfax did not show any sort of c I was working with him after receiving the carfax as I had some questions about the lien status on the vehicle. The carfax did not show any sort of confirmation of removal, and I wanted to know if the the cost that AUTOMAXX paid to remove the lien was included in the asking price of the vehicle. It was a simple question, and instead of answering it, he told me that I am "not making sense", "have trust issues", and "overthinking". This question is not a ridiculous one to ask, but he made me out to be some sort of idiot because I had to ask the question repeatedly because he refused to answer the question. I told him that I was no longer interested in dealing with him based off of the conversation we had the day prior where my intelligence and character were questioned, and he said "I just never had a customer talk to me and not understand in the 5 years 've been in the business. Typically they are extremely greatful :) I'm a good person". And I let him know that the way he spoke to me was not okay, and that I will not conduct business with any person or business who treats their clients this way, and asked that he void my approval and not contact me anymore. He replied and said "officially voided. All the best :)". he could have just left it there, but he needed to insult me once more I guess because he said " I have very happy customers and go over and beyond. Unfortunately you asked the same question over and over and over and couldn't quite grasp it :(. You will not get an approval from any bank now." with this text, he included an image that shows the full names of many other clients he is dealing with and their deal #'s. I once again asked him to please stop contacting me, he responded with a very passive aggressive "I'm blocking you now :). All the best. :)))))))))". I am very concerned with his behaviour towards me, and I am not at all pleased with the way that I was spoken to, which Is why I stopped responding to phone calls and only wanted to correspond via text. But even then, I was still subjected to backhanded insults and made to feel as though I was stupid for asking, when I don't believe it was a ridiculous question to ask in the first place. Instead of just explaining to me how the lien process worked, whether the cost paid for removal was added into the asking price, or anything else that would have been an acceptable response, he just tried to manipulate me and make me feel like what I was asking was ludicrous. I am allowed to ask questions, and it is his job to answer them. I would never deal with this business again for any reason because of this one employee who is the face of your business. More

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Frank VanEaton was more then willing and helpful to help me find a vehicle that suited my needs. Would definitely come back and deal with him. me find a vehicle that suited my needs. Would definitely come back and deal with him. More

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