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Frank DiCostanzo
Frank DiCostanzo at Colonial Volkswagen of Medford
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Frank DiCostanzo | Page 2

Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.8
387 Reviews
4.8

387 Reviews

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387 Reviews of Frank DiCostanzo

March 09, 2024

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Employee Rating

Very courteous and very professional and very high quality level of technical and customer service More

by daichelmann
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Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo, Daniel Goodman, Deivid Mauricio, Derek Pound, Stephanie Trevisone, John Mancini, Eric Sanders, Frank DaSilva , Michael Siraco

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Mar 10, 2024

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 06, 2024

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The Service Center was helpful and professional and I would highly recommend them if you have a VW. More

by SEAN95
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Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva , Michael Siraco

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Mar 06, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Sean, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 27, 2024

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Very wonderful service team, sales team was no pressure. Welcoming environment, clean and bright. Easy process and very transparent. More

by APKLING
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Recommend Dealer
Yes

Other Employees Tagged: John Mancini, Keven Umana, Frank DaSilva , Michael Siraco

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Feb 27, 2024

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 22, 2024

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All around great service appointments kept polite service reps nice clean plant best car around More

by pjlane31
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva , Michael Siraco

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Feb 23, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 12, 2024

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Excellent all around. From A to Z. Work was explained Work was completed quickly and efficiently. Thank You More

by AMARTUCCI1905
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva , Michael Siraco

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Feb 12, 2024

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. Frank, Michael, and our team appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 06, 2024

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Great, efficient service! Always keeping me up to date and informed about what they are doing! More

by pannetonm
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Recommend Dealer
Yes
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Feb 06, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Frank and our team, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 06, 2024

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Great, professional, service. Was able to get my car in and out rather quickly, without issue. More

by CarFanatic
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Recommend Dealer
Yes
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Feb 06, 2024

Colonial Volkswagen of Medford responded

We are very happy to hear Frank and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 06, 2024

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They addressed my issue and got to the bottom of the noise I was hearing. More

by MAURIEMMA2
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Recommend Dealer
Yes
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Feb 06, 2024

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 06, 2024

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They are so professional and competent and such friendly service! They were fast and their waiting room is amazing! More

by raecon3
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Recommend Dealer
Yes
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Feb 06, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 02, 2024

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On time, polite, did everything they promised including washing the car. Not very comfortable waiting area though. More

by joanjb
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Recommend Dealer
Yes
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Feb 02, 2024

Colonial Volkswagen of Medford responded

Thank you for your business and this review, Joan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

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