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Frank DaSilva
Frank DaSilva at Colonial Volkswagen of Medford

Frank DaSilva | Page 17

Assistant Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.7
170 Reviews
4.7

170 Reviews

Write a Review

170 Reviews of Frank DaSilva

March 01, 2024

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Employee Rating

Enjoyed my service at Colonial VolksWagan. They always do a great job. Staff is friendly, knowledgeable, and professional. I’ll always go back. More

by MJCRANE076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 02, 2024

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 27, 2024

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Very wonderful service team, sales team was no pressure. Welcoming environment, clean and bright. Easy process and very transparent. More

by APKLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Mancini, Frank DiCostanzo, Keven Umana , Michael Siraco

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Feb 27, 2024

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 27, 2024

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Employee Rating

Great service, friendly staff. Helped us with an issue with leaking water and overall great experience. More

by adrianna.riggio
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2024

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business, Adrianna, and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 27, 2024

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Service team did an amazing job and I was satisfied with the work that they did. More

by willp
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Feb 27, 2024

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Will, and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 27, 2024

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Frank went above and beyond to get info for me. He also worked to keep my service appt within the time I had available. More

by ldharrison999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2024

Colonial Volkswagen of Medford responded

Thank you! Frank and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 22, 2024

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Employee Rating

All around great service appointments kept polite service reps nice clean plant best car around More

by pjlane31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo , Michael Siraco

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Feb 23, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 18, 2024

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Employee Rating

Work completed in a timely manor. vehicle pick up was quick and timely. Women who was communicating with me throughout process explained work needed and work completed very profession More

by tdmjmshea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2024

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 16, 2024

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Frank was really helpful and professional! Always trust my car to this VW service center! More

by mdskhv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2024

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 12, 2024

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Employee Rating

Excellent all around. From A to Z. Work was explained Work was completed quickly and efficiently. Thank You More

by AMARTUCCI1905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo , Michael Siraco

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Feb 12, 2024

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. Frank, Michael, and our team appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 10, 2024

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Great experience, very friendly and efficient. I usually stop by without an appointment, and even then I receive amazing service and always get my car back within the same day. More

by ALEXEYMAKARIN
Recommend Dealer
Yes
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Feb 11, 2024

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review! We are so glad that Frank had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Volkswagen of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Frank Dicostanzo Service Manager Frankd@vwmedford.com

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