Felipe Perdomo

Overall, my visit at the service department was ok. It was not too long. I was satisfied. It was not too long. I was satisfied. More

by tamara.apierre Verified Customer Verified Customer

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I was told the Jeep’s clutch was fixed after 2 days. I was out of town and had to pick it up the following Monday. After a $70 Uber I arrive and the jeep is on the lot with a broken clutch and a dead ba I was out of town and had to pick it up the following Monday. After a $70 Uber I arrive and the jeep is on the lot with a broken clutch and a dead battery because I assume it had been sitting all week and didn’t even get into the shop considering the state of the clutch. I then spent another $50 to Uber home in rush hour traffic. The next day, I arrive after another $40 Uber and paid for a battery replacement (which I agreed to) but the fact it wasn’t comped is unbelievable. Waiving a $244 battery for $160 worth of Ubers and almost 3 hours of my time is the absolute bare minimum, but apparently waiving the labor for a 5 minute battery swap was clearly fair compensation. And, if I didn’t get the battery swap, I would’ve gotten zero compensation at all for my wasted time and money. Then once I get in the jeep, the gas is below a quarter tank. I know that is not required to fill up the gas, but the fact that after 70 miles and 2.5 hours worth of Ubers you guys can’t top off the tank. Unbelievable. I have no issues with Felipe, he was helpful and responsive. I do have a problem with how little respect was given to my time and money. More

by Williammpeters2 Verified Customer Verified Customer

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Excellent service! ! Felipe went out of his way to ensure I received great customer service and satisfaction. Work was done quickly and correctly. I am extremely happy a ! Felipe went out of his way to ensure I received great customer service and satisfaction. Work was done quickly and correctly. I am extremely happy and will recommend Hollywood Chrysler Jeep to everyone!!! More

by Ozzie L Verified Customer Verified Customer

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Felipe I was extremely helpful, kept me updated and informed on the process of my cars issues. More importantly he was flexible and able to get me a loaner car. informed on the process of my cars issues. More importantly he was flexible and able to get me a loaner car. More

by lipsonsm Verified Customer Verified Customer

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