Dreama Butcher

Dreema was there to make things happen and I appreciate that, thank you for your help that, thank you for your help More

by andrewtripi Verified Customer Verified Customer

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Overall, my visit at the service department was ok. It was not too long. I was satisfied. It was not too long. I was satisfied. More

by tamara.apierre Verified Customer Verified Customer

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I am always happy with the wonderful service I receive at Hollywood Chrysler Jeep. I have been a customer there for years and can’t imagine going anywhere else. Great service, great people and a great overal Hollywood Chrysler Jeep. I have been a customer there for years and can’t imagine going anywhere else. Great service, great people and a great overall service experience. More

by Bobj Verified Customer Verified Customer

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Service is horrible. Say they will call you but never do car stayed at the shop for over a week without a solution. Horrible customer service Say they will call you but never do car stayed at the shop for over a week without a solution. Horrible customer service More

by PERCYCOURTNEY Verified Customer Verified Customer

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Went for my lil change. They were super fast and so attentive. Less than 30 minutes. Wonderful service from Christian. They were super fast and so attentive. Less than 30 minutes. Wonderful service from Christian. More

by M Bustamante Verified Customer Verified Customer

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Great people! Evan in sales and Dreama in service and both fantastic to work with. Evan in sales and Dreama in service and both fantastic to work with. More

by Mike&Mary Verified Customer Verified Customer

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Miss Butcher has provided me with a great customer experience. Excellent customer service and very knowledgeable on the subject matter. Hollywood Chrysler should be proud of having such a great employ experience. Excellent customer service and very knowledgeable on the subject matter. Hollywood Chrysler should be proud of having such a great employee. More

by perezdiazi72 Verified Customer Verified Customer

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I brought my vehicle there before Christmas. It started with a case with Dreama. She never responded to phone calls so eventually I had to come in person to check the truck. Nothing had been don It started with a case with Dreama. She never responded to phone calls so eventually I had to come in person to check the truck. Nothing had been done. I made contact with Brandon ortega. And he co tinier to give me the same nonsense about there not being an answer for the recall. Everything contradictory to what Chrysler corporate number was telling me. Eventually after countless lies from either Chrysler or your dealership I left a pretty nasty message. Mostly because no one was updating me anything about the truck and it had been months. I got a couple random emails but no return calls except for one. Brandon Ortega called me told me that he heard theean voicemail and was going to start charging me storage fees since he now didn't like me. I called and begged last week to let me take the vehicle somewhere else. Brandon had the audacity to show me that an answer had been found for the recall even though now he was refusing to work on it and make me go out of my way to bring it somewhere else. Huge waste of of time and very threatening. I've never dealt with that level of immaturity in what you call a manager or been kicked so hard while I'm down paying for a vehicle you all refused to help with and then get threatened with storage fees. Thank god for whoever Mike is because he told be if I got the vehicle immediately last week then he would not charge me. If I knew how to press charges for the amount of stress you all caused me. I certainly would More

by Coryweaverull Verified Customer Verified Customer

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Great people and service! Highly recommend them Great prices, very friendly people, no high pressure tactics Highly recommend them Great prices, very friendly people, no high pressure tactics More

by Mike&Mary Verified Customer Verified Customer

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