Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 61

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
656 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

656 Reviews

Write a Review

656 Reviews of Felipe Alfaro

March 18, 2021

Dealership Rating
Employee Rating

I’m happy with advantage they a great job and keep me informed about any issue on my vehicle when it is in the shop More

by JVS1260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 16, 2021

Dealership Rating
Employee Rating

The service was great just didn’t realize I’d be there for almost 3 hours for a oil change and fix a tire,’. Appointment time was for 10:15 Service manager was nice but I don’t remember the lady name sh More

by ANSARDIN.AS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel , Paula

Mar 18, 2021

Advantage Chevrolet of Hodgkins responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 12, 2021

Dealership Rating
Employee Rating

Great service overall. Appointment time was honored and service was delivered in a timely manner. Service representatives were kind as well. Well done. Thank you! More

by sfreern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 11, 2021

Dealership Rating
Employee Rating

friendly and courteous service dept.....appointment time was kept...service was performed as requested, also checked for recalls and answered my concerns....and vehicle was nicely washed More

by richkozar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Advantage Chevrolet of Hodgkins responded

Rich, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 11, 2021

Dealership Rating
Employee Rating

Very good service department Carolina was very committed Very good service department Carolina was very committed to seeing my Tahoe was taking care of and the recall was under control. Krystal is a great More

by REVSJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Sergio Andrade

Mar 17, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 11, 2021

Dealership Rating
Employee Rating

We have used George as our mechanic for 3 suburbans and at least 15 years and he is very good at explaining what needs to be done and when things need to be done. We have only used George and we trust him More

by PAULHILLING
Recommend Dealer
Yes

Other Employees Tagged: George Cecala

Mar 15, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 10, 2021

Dealership Rating
Employee Rating

Felipe Alfaro & Valerie tromiczak where very helpful in getting my rear tail light for my 2009 aveo. They where very friendly & curtious to my nneds considering the wheather conditions at the time. They ar More

by thomaswilk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Valerie Tromiczak

Mar 31, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 10, 2021

Dealership Rating
Employee Rating

Felipe Alfaro & Valerie Tromiczak were very helpful in getting my rear tail light fixed in a tmely matter considering the weather issues at the time. This is the best service I,ve come acrooss in the area More

by thomaswilk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Valerie Tromiczak

Mar 15, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

Mar 15, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 09, 2021

Dealership Rating
Employee Rating

Everyone was very nice and helpful. They would explain everything that was being done on my vehicle and if I had any questions or follow ups they would answer them. More

by NENIOCHOA99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Owen

Mar 12, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 09, 2021

Dealership Rating
Employee Rating

I just want to say Thank you to Carolina who took care of me quickly and had my 2018 Equinox washed after service. My truck surely needed it. That's what I call grade A customer service. More

by David.Rivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Cashier that took care of Me....

Mar 12, 2021

Advantage Chevrolet of Hodgkins responded

David, we are glad to hear you enjoyed your recent visit to our service department. At Advantage Chevrolet of Hodgkins we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Len Paluch | lpaluch@advantagedealer.net

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