Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 49

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
656 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

656 Reviews

Write a Review

656 Reviews of Felipe Alfaro

October 09, 2021

Dealership Rating
Employee Rating

As always Filipe the service manager and his is always a pleasure to do business with. He’s always on top of taking care of the customer and there needs! More

by crodrig60154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel , Valerie Tromiczak

Oct 11, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 04, 2021

Dealership Rating
Employee Rating

Service was quick and friendly. My car is running better and they even gave a free car wash. More

by TMODELISTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2021

Advantage Chevrolet of Hodgkins responded

We are glad to hear you enjoyed your recent visit to our service department. At Advantage Chevrolet of Hodgkins we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 04, 2021

Dealership Rating
Employee Rating

Al representatives are excellent professionals and very friendliest Always are taking care of my car and explain me any concerns about time and advance prices More

by Gustavo Munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez , Richard Hurtado

Oct 06, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 04, 2021

Dealership Rating
Employee Rating

I had my trucks transmission flushed and filter replaced, the flush and filter was fine, but they forgot to put 2 nuts back on a transmission mount. This made noise while driving, which is how I discovered t More

by cz1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Unknown Transmission Tech

Oct 06, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 02, 2021

Dealership Rating
Employee Rating

Very efficient and professional service. Straight to the point, no pressure trying to sell service. Always a pleasure doing business with Advantage of Chevrolet. More

by slbarmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2021

Advantage Chevrolet of Hodgkins responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

August 18, 2021

Dealership Rating
Employee Rating

My go dealership for all my car needs. No negative words to say about this dealership. Welcoming and friendly evnironment. Great customer service from everyone. More

by debi2751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Valerie Tromiczak

Aug 23, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Len Paluch | lpaluch@advantagedealer.net

August 16, 2021

Dealership Rating
Employee Rating

The dealer treated me as if me and my son were kings. 35 years ago I purchased a yellow and black dual exhaust impala car, now my son has as his first car a Chevy impala. He got the car about the same day h More

by ALDOPHUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts

Aug 19, 2021

Advantage Chevrolet of Hodgkins responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

August 14, 2021

Dealership Rating
Employee Rating

Excellent service. Very professional. Every time I have an issue it always gets resolved promptly. Friendly staff who are always willing to help. Highly recommend. More

by matthew.mahoney1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fernando Grimaldo, Valerie Tromiczak

Aug 18, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Len Paluch | lpaluch@advantagedealer.net

August 14, 2021

Dealership Rating
Employee Rating

They have the best device I've ever seen at a dealer and I'm 60. They were polite and very on top of everything. They got me in quick with a broken tail light. More

by SARAHAA1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez , Abel Duran

Aug 18, 2021

Advantage Chevrolet of Hodgkins responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.  Sincerely, Len Paluch | lpaluch@advantagedealer.net

August 11, 2021

Dealership Rating
Employee Rating

Steve Jaeger is always phenomenal. This is the 8th vehicle I purchase from Steve and he’s always been very helpful to meet our needs whether it’s for our business fleet or personal. Highly recommend S More

by esparzalandscapes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jaeger, Frank Rocha , Valerie Tromiczak

Aug 16, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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