Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 21

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
656 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

656 Reviews

Write a Review

656 Reviews of Felipe Alfaro

December 04, 2023

Dealership Rating
Employee Rating

I would like to thank Felipe for made sure the warranty company had everything they need to repair my car. Also Caroline for make sure I got my car back after the water pump go out .after I pick up my car More

by mytwoson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Dec 06, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 29, 2023

Dealership Rating
Employee Rating

I had a great experience with this dealership. They were able to show me everything on camera and I really appreciated the service. More

by thebluesmeans
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Nov 29, 2023

Advantage Chevrolet of Hodgkins responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 27, 2023

Dealership Rating
Employee Rating

Unhelpful, aggressive, fraudulent. Stay away from at all costs especially if you’re a first time buyer. They will try their hardest to take advantage of you. Just like the name of the More

by Gonzaale13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charlie (sales manager) only one who was somewhat helpful, admitted to me that the dealership did me wrong over the phone and nothing was done about it

Dec 01, 2023

Advantage Chevrolet of Hodgkins responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 24, 2023

Dealership Rating
Employee Rating

Waited over 4 hours for an oil change that I had an appointment for. Good work on the car, but horrible customer service More

by Lisama0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Owen Suarez , Cynthia Tena

Nov 27, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you taking the time to share your experience with our service department, Lisa. Here at Advantage Chevrolet of Hodgkins, I like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 22, 2023

Dealership Rating
Employee Rating

good service, good service, good service, good service, good service, good service, good service, good service More

by merohe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

Nov 27, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 21, 2023

Dealership Rating
Employee Rating

Great dealership all around. I purchase and service all my vehicles at Advantage Chevy and will continue to do so. More

by mike@fandgroofing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

Nov 22, 2023

Advantage Chevrolet of Hodgkins responded

Mike, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 19, 2023

Dealership Rating
Employee Rating

I always have a good experience here. It is apparent that customer satisfaction is a priority. More

by RODRIGUEZELICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Nov 21, 2023

Advantage Chevrolet of Hodgkins responded

Elicia, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 15, 2023

Dealership Rating
Employee Rating

Good sense of humor and willing to help in are needs. Great customer service thanks. More

by fbarajasdora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Nov 15, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 13, 2023

Dealership Rating
Employee Rating

We received excellent service as we always do at Advantage Chevy. Will continue to do business with them and refer to others. More

by mike@fandgroofing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Advantage Chevrolet of Hodgkins responded

Mike, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 09, 2023

Dealership Rating
Employee Rating

Outstanding Sales Experience! Kudos to the team for respecting my time! Will certainly recommend this store! More

by marauders66
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts

Nov 13, 2023

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for your wonderful review of Advantage Chevrolet of Hodgkins and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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