27 Reviews
Write a Review27 Reviews of Felicia Haynes
February 12, 2024
Every single person I interacted with, from Felicia at the start, to Fred at the end, was absolutely amazing. Not having a car for two weeks was so stressful and I was able to tow my car over to Hyundai the start, to Fred at the end, was absolutely amazing. Not having a car for two weeks was so stressful and I was able to tow my car over to Hyundai of Asheville and be taken care of within 2 days. It was unreal how fast they got me back in my car. I also had a lot of questions and the team was so patient and didn’t mind walking me through all the details and their recommended next steps. I could not be more grateful for their support and excellent service. Their team work and dedication to the customer experience definitely shined. 10 out 10 recommend More
Other Employees Tagged: Fred Retzlaff
February 09, 2024
I love this dealership. I bring all my cars here. Very professional. My car was in and out in a jiffy. Fred is a wonderful service advisor. I bring all my cars here. Very professional. My car was in and out in a jiffy. Fred is a wonderful service advisor. More
Other Employees Tagged: Forrest Smith, Will Kuhn, Heidi Tucker, Fred Retzlaff , Keith Jackson-service technician
January 26, 2024
I got to the Hyundai of Asheville dealership and I was met by Felicia, who confirmed all my needs for my service appointment. They started working on my vehicle and was finished very quickly. All my que met by Felicia, who confirmed all my needs for my service appointment. They started working on my vehicle and was finished very quickly. All my questions were answered and the experience was excellent, as usual. More
January 24, 2024
It’s a good clean dealership. The workers are all friendly and very efficient.it had been raining so I was afraid they wouldn’t wash it this time but it had some road salt on it t The workers are all friendly and very efficient.it had been raining so I was afraid they wouldn’t wash it this time but it had some road salt on it that I sure was hoping to get washed off. Nothing to worry about when I got it back it had been cleaned inside and out. Very pleased! More
Other Employees Tagged: Forrest Smith, Will Kuhn, Kyle Hill, Heidi Tucker, Fred Retzlaff
January 17, 2024
Great customer service from start to finish. The wait is not too long. The staff is very friendly. I couldn’t have asked for better service. They kept me informed of my vehicle service progress The wait is not too long. The staff is very friendly. I couldn’t have asked for better service. They kept me informed of my vehicle service progress through text messages while I waited. I would definitely recommend this dealership! More
Other Employees Tagged: Forrest Smith, Will Kuhn, Heidi Tucker, Fred Retzlaff