Felicia Haynes

The service is always excellent at Tunnel Rd Hyundai. The staff is welcoming, professional and efficient. They address the reason why you came and wash and vacuum the car. They are always on time with The staff is welcoming, professional and efficient. They address the reason why you came and wash and vacuum the car. They are always on time with the appointments and have a very comfortable lounge where you can wait. It is a pleasure to come for service More

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All work finished efficiently and in a timely manner. Dealership completely updated. Nice place to wait if needed. Friendly staff! Dealership completely updated. Nice place to wait if needed. Friendly staff! More

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Very nice people, very helpful, work hard to fix any problem you happen to have. problem you happen to have. More

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They did a wonderful job and were very accommodating. Felicia in particular was wonderful. Thanks Felicia in particular was wonderful. Thanks More

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Service reps Heidi and Felicia— great customer service skills! Knowledgeable, efficient and personable! Thanks Ladies! skills! Knowledgeable, efficient and personable! Thanks Ladies! More

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They did a great job. They were friendly and professional. I really appreciate the job they did They were friendly and professional. I really appreciate the job they did More

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Quick service. Explanation clear by service advisor. Very helpful especially since we were not locals. Explanation clear by service advisor. Very helpful especially since we were not locals. More

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Good service in a timely manner Staff friendly and explained everything that needed to be done explained everything that needed to be done More

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My first time at this dealership and at a dealership in this part of the country. I was very impressed with the quick attention and professional manner of the service advisor. While I waited, I strolled th this part of the country. I was very impressed with the quick attention and professional manner of the service advisor. While I waited, I strolled through the showroom and was acknowledged by everyone who was not with a client or on the phone. I live in Miami, and we do not have any service of this quality. I hve had Mercedes, BMW, and Jeep and yours was a far superior operation. Top rating from me. More

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Check in prompt. Communication through service time was appreciated. No surprise at checkout. Personnel were friendly. Very nice waiting area, clean with everything Communication through service time was appreciated. No surprise at checkout. Personnel were friendly. Very nice waiting area, clean with everything I might need. And...my nasty car was clean when I left, inside and out!! More

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