Faith Ruiz | Page 2
Service Advisor
Silver Star Motors
36-11 Northern Boulevard
Long Island City, NY 11101
27 Reviews
Write a Review27 Reviews of Faith Ruiz
November 09, 2023
The advisor Carlos and service manager were excellent. However I was irritated that the director demanded full payment or a $90 per day storage fee for a vehicle that had not had all repair work completed However I was irritated that the director demanded full payment or a $90 per day storage fee for a vehicle that had not had all repair work completed. Upon picking up my vehicle I could clearly see that the rear passenger window which was replaced had not been tinted to match my other back windows at all. Also the power outlet cover fron the back of my console (which should have been repaired) was laying on the floor in clear sight. If you're going to demand full payment immediately or threaten to charge storage fees then you should make sure that ALL work has been completed first. Especially when things are apparently obvious and don't even require close inspection. More
Other Employees Tagged: Carlos Mejia
October 18, 2023
Vlad took care of the business ant hand expeditiously and professionally. He explained everything in detail. and professionally. He explained everything in detail. More
Other Employees Tagged: Cindy Casas, Carlos Mejia , Vladyslav Osadchyi
August 16, 2023
I was extremely pleased with the efforts of Faith Ruiz my service advisor and sliver motors staff. She guided me every step of the service that I came in for. Gave me an exact time I would get the car b my service advisor and sliver motors staff. She guided me every step of the service that I came in for. Gave me an exact time I would get the car back at and I received on time. Throughout the whole time she kept me updated with my car. Faith is definitely the best at her job. I will be coming back for my service A and other services because of her. Thank you sliver Star motors! More
August 01, 2023
Faith is AMAZING! !! True professional! Well knowledge and extremely thoro!! If she is not available I’ll wait until she is. That GOOD! Thx Faith !! True professional! Well knowledge and extremely thoro!! If she is not available I’ll wait until she is. That GOOD! Thx Faith More
May 23, 2023
Carlos helped mento resolve all my needed problems. KUDOS to him and the receptionist Jillian Ortiz KUDOS to him and the receptionist Jillian Ortiz More
Other Employees Tagged: Bob DiMaio, Cindy Casas, Matthew Wieczorkowski, Mo Elsheemy, Carlos Mejia, Al Dari, Christopher Ambrico , Julian Gonzalez, Vladyslav Osadchyi, Jillian ORTIZ wonderful redeptionist
February 26, 2023
Great fast service. Always seamless and efficient. Would recommend to anyone in the LIC area Always seamless and efficient. Would recommend to anyone in the LIC area More
Other Employees Tagged: Bob DiMaio, Cindy Casas, Carlos Mejia, Nicholas Samuel , Vladyslav Osadchyi, Apostol
January 18, 2023
Great customer service, great response, Homero Susana is a wonderful service advisor. Service was quick and as expected my car came back washed and cleaned in side and out! a wonderful service advisor. Service was quick and as expected my car came back washed and cleaned in side and out! More
Other Employees Tagged: Cindy Casas