Fabio Leal

Our initial sales representative Fabio was very rude. We had an appointment to view a specific vehicle we wanted to purchase. When we got there he told us that vehicle was in their body shop which was th We had an appointment to view a specific vehicle we wanted to purchase. When we got there he told us that vehicle was in their body shop which was the first issue because we drove 1 1/2 hours for this vehicle and nobody told us we couldn't drive it away that day. We continued to waste time by going to the body shop to look at it in a terrible state. We started looking at other vehicles after and he acted like we were wasting his time and he kept talking about how he wasn't making any money off us the longer we were there searching for a vehicle. We got into an altercation due to how unprofessional he was and he stormed off inside. We followed him and went back to his desk where someone had removed our chairs. We stood at his desk for 5 minutes with no chairs until another rep offered us some. This actually ended up with the manager getting involved and he removed Fabio and gave us another sales rep. Fabio pointed and yelled at us after storming off and being told by the manager to leave. Phil the manager is 5 stars. He's fantastic so this rating is in no way on him. We worked with the new sales rep Alese who was outstanding and ended up purchasing our vehicle. There was a small discrepancy between vehicle pricing though due to the fact that they forgot to add the cost of our trade in which made the total jump 5K. We worked out a deal still. The next thing I can say is that we were told this car would be detailed which it wasn't. There was food crusted to the inside of the cup holder and random spills of liquid from the staff there that used that vehicle as their service vehicle. Also, there was 0 windshield washer fluid so obviously the service department didn't check anything. The oil was not changed either, we got the vehicle at 40% which is annoying for everything we'd been through. No free oil changes or anything offered after the entire ordeal. At that time we wanted to leave and not deal with anything else so we left with our new dirty non-serviced vehicle. More

by CThomas Verified Customer Verified Customer

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They are very nice and helpful and tried there best to keep it in price range keep it in price range More

by ashields941 Verified Customer Verified Customer

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Very positive experience with everyone in the sales department. Well worth the drive from out of town. department. Well worth the drive from out of town. More

by The B’s Verified Customer Verified Customer

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Great job on customer service,fast approval , honest and ablilty to help getting you in the best car possible ablilty to help getting you in the best car possible More

by JPULLOM43 Verified Customer Verified Customer

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Great personnel! Very helpful and courteous. Clean environment, and customer friendly waiting area. Easy access. Very helpful and courteous. Clean environment, and customer friendly waiting area. Easy access. More

by JANEMADDOX70 Verified Customer Verified Customer

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This dealership needs more financing managers, especially on the weekends. The waiting period to see a financing manager could steer potential deals away. on the weekends. The waiting period to see a financing manager could steer potential deals away. More

by THANKYOU123 Verified Customer Verified Customer

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Knowledgeable, friendly sale representative. Business Manager also very friendly. I have No more words to write Business Manager also very friendly. I have No more words to write More

by HTIoniq Verified Customer Verified Customer

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Good place to get a car from the business a people is great on an treat u with open arms great on an treat u with open arms More

by TIMOTHYKIRKLAND044 Verified Customer Verified Customer

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Yesterday I bought a new Hyundai Sonata Hybrid from Daniel Von Hagel at Tameron Hyundai & it was the best experience I’ve ever had buying a car. This was my second purchase from Tameron. I returned bec Daniel Von Hagel at Tameron Hyundai & it was the best experience I’ve ever had buying a car. This was my second purchase from Tameron. I returned because I loved my first Hyundai and service was always friendly, fast, and easy. By the way, if you buy a new car, you get three years of routine maintenance for free at Tameron! More

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Was unable to purchase auto due to a legal issue with a recall on the vehicle recall on the vehicle More

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