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Ernest Chalkley
Ernest Chalkley
Service Manager
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
123 Reviews
123 Reviews
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123 Reviews of Ernest Chalkley
March 31, 2026
One of the worst experiences I ever had at a dealership. I took my 2012 Jeep Wrangler in for safety recall. I had made and called 40 appointment. They told me the part had to be ordered. And it would take 5 I took my 2012 Jeep Wrangler in for safety recall. I had made and called 40 appointment. They told me the part had to be ordered. And it would take 5 days on the sixth day was my appointment. I went to my appointment 45 and 2 minutes into the appointment. I was told that they cannot perform the service due to the fact that they did not have the part in stock. So I went to another dodge, they had the part in stock and got me in and out in less than two hours after southern had wasted my time. I will not recommend southern dodge to anybody that I know.And I work in the car industry More
by k.j.reynolds74
Verified CustomerOther Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
March 18, 2026
Everyone was so nice and helpful. The time frame of getting it done was great. This dealership was awesome. Thank you. The time frame of getting it done was great. This dealership was awesome. Thank you. More
by dapb12
Other Employees Tagged: Sam Vanderslice
March 17, 2026
Professional friendly staff and quick service if possible for vehicle. Honest with car problems and informative for vehicle. Honest with car problems and informative More
by TrishaS
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
March 12, 2026
I was pleased to get a vehicle taken good care of and in a timely manner thanks !!! a timely manner thanks !!! More
by BRITTNEY.L.THOMAS87
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
February 11, 2026
It was quick and easy. Only negative didn't do any of recalls on vehicle. Only negative didn't do any of recalls on vehicle. More
by ray.raines
Other Employees Tagged: Tina Dickenson
February 10, 2026
For me to have made an appointment, the wait time is ridiculous! This is unexceptable. ridiculous! This is unexceptable. More
by NISHAMOM11
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
February 10, 2026
Great customer service nice and clean facility. The work was done completely. an accurately.thank u The work was done completely. an accurately.thank u More
by DAQUEEEEEN
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter
January 23, 2026
Had a state ins done. took it to princess anne collision and repair shop because I knew it should have failed state inspection. To my thinking the mechanics tell me, there took it to princess anne collision and repair shop because I knew it should have failed state inspection. To my thinking the mechanics tell me, there is absolutely no way they would have passed it on state inspection. You’re honestly lucky i don’t call the troopers up there to ur establishment. Do better, seriously. More
by Liam
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter , If tim is the manager I spoke with the day of the inspection he should be fired, all due respect you cannot be a negligent manager and expect good results.
December 03, 2025
The Staff was professional and timely of the updates and repairs for the recalls on my truck. I always enjoy the staff and workmanship they provide. repairs for the recalls on my truck. I always enjoy the staff and workmanship they provide. More
by rriera444
Other Employees Tagged: Sam Vanderslice, Tim Winter
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