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Erik Estrella

Overview Reviews (110)

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Erik Estrella

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Erik Estrella | Page 2

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7

110 Reviews

Overview Reviews (110)

Dealership Experience

5 yrs, 9 mos

Industry Experience

5 yrs, 9 mos

Languages Spoken

English

Spanish

Employee Video

4.7

110 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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110 Reviews of Erik Estrella

February 11, 2024

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My second time purchasing a car with Erik & he makes the process super easy, he goes above and beyond for you & truly cares for his customers. Erik is great at what he does and we are so appreciative of him process super easy, he goes above and beyond for you & truly cares for his customers. Erik is great at what he does and we are so appreciative of him. More

by Cervantesjennifer

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Recommend Dealer

Yes

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Feb 12, 2024 -

Lexus of Pembroke Pines responded

It's wonderful to know that Erik made your second car purchase at Lexus of Pembroke Pines a breeze! We appreciate the kind words and are glad he could assist you. Enjoy your new ride!

January 31, 2024

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La peor del mundo -0 pésima, traumática, terrible , atroz , me hicieron creer financiaba por 12000 y al revisar el contrato fue por 10000 Milian, el Manager me Ofendió , amenazó y tiró las llaves del carro , me hicieron creer financiaba por 12000 y al revisar el contrato fue por 10000 Milian, el Manager me Ofendió , amenazó y tiró las llaves del carro , tengo hasta temor de ir ahí a mis mantenimientos futuros y no quiero ser cliente de ese consecuinario jamas y contar a todos mis experiencia, me siento fatal tomando hasta pastillas y creo llevaré esto hasta el final por el engaño a pesar de ser un concesionario More

by YAILINTF7384

Verified Customer

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Recommend Dealer

Other Employees Tagged: Hotniel crespo fue el financiamiento, no veo ahi foto de los manager , uno de ellos me tiro las llaves , revisen y verán las cámaras no miento , un horror me siento traumatizada y afectada psicológicamente nunca pensé recibir ese trato

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Feb 03, 2024 -

Lexus of Pembroke Pines responded

Yailin, esta reseña es muy preocupante de leer. Nos esforzamos por proporcionar un servicio de alta calidad y respetuoso, así que esto definitivamente no refleja los estándares a los que aspiramos y lamento mucho el inconveniente. Entiendo sus preocupaciones y me gustaría hablar con usted para abordarlas directamente e intentar encontrar una solución adecuada. Por favor, si está interesada, puede comunicarse conmigo cuando pueda. Gracias, Lynn Gonzales - Customer Relations Manager - 954-381-7993

January 30, 2024

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Gonzo provided exceptional service. He exceeded all expectations and went above and beyond to assist me. I look forward working with him again in the future for my next Lexus car. He exceeded all expectations and went above and beyond to assist me. I look forward working with him again in the future for my next Lexus car. More

by pmartindale735

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Recommend Dealer

Yes

Other Employees Tagged: Gonzo Dussan

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Jan 31, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that Gonzo provided exceptional service and exceeded your expectations at Lexus of Pembroke Pines. We look forward to assisting you with your next Lexus purchase in the future!

January 25, 2024

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From the beginning, Lexus of Pembroke Pines treated me with the utmost courtesy. Erik was friendly and knowledgeable. I wasn't 100% prepared to purchase my dream car, but Erik negotiated terms that I coul with the utmost courtesy. Erik was friendly and knowledgeable. I wasn't 100% prepared to purchase my dream car, but Erik negotiated terms that I could reach and I drove home in my DREAM car IS350 very happy. I love the futuristic paperless process and Jorge in financing was enthusiastic for me, very professional. I couldn't be happier to call the IS350 my own. I've dreamt about taking possession of a Lexus since they first launched. I wasn't even old enough to drive back then. More

by April

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Recommend Dealer

Yes

Other Employees Tagged: Jorge Acosta

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Jan 25, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know that our team at Lexus of Pembroke Pines could help make your dream car a reality! It's wonderful to read about Erik and Jorge providing you with excellent service. Enjoy every moment in your new IS 350, it sounds like it was worth the wait!

January 21, 2024

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I am glad that I was at Lexus of Pembroke pines with my cousin brother and a Costco,True car and other companie also recommended this dealership. ERIC ESTRELLA AND OTANY LAND Kazi in financing was great h cousin brother and a Costco,True car and other companie also recommended this dealership. ERIC ESTRELLA AND OTANY LAND Kazi in financing was great help. I can recommend friends and family without any hesitation at all. Thanks everyone complete process was memorable and I love my car. More

by linamultani

Verified Customer

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Otany Lantigua , Mr Kazi

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Jan 22, 2024 -

Lexus of Pembroke Pines responded

Lina, we're glad to know that you had a memorable experience with Eric, Otany and Kazi at Lexus of Pembroke Pines. We appreciate your recommendation! Enjoy your new car!

December 29, 2023

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Everyone was very friendly and easy to work with. Process was smooth. Only thing that we didn’t like was the dealer was under construction. Parking was very difficult to find Process was smooth. Only thing that we didn’t like was the dealer was under construction. Parking was very difficult to find More

by staceylevy526

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Pastukhov

Helpful 0

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Jan 02, 2024 -

Lexus of Pembroke Pines responded

Stacey, we appreciate your feedback and patience with the construction at Lexus of Pembroke Pines. We're glad to know that our team made your experience smooth, despite the parking situation. We thank you for your trust in our business and hope to work with you again in the future!

December 11, 2023

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Although the place was under construction, they tried to keep it clean and organized. A lot of walking required to get into the area. keep it clean and organized. A lot of walking required to get into the area. More

by GRANDBAY17

Verified Customer

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Recommend Dealer

Yes

Helpful 0

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Dec 11, 2023 -

Lexus of Pembroke Pines responded

We appreciate your understanding during our construction phase at Lexus of Pembroke Pines. We're doing our best to keep things tidy and efficient for all visitors. Thanks for the feedback!

December 07, 2023

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They did a great job and were very helpful. Great experience and will purchase from them again Great experience and will purchase from them again More

by JILLWILE

Verified Customer

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Recommend Dealer

Yes

Helpful 0

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Dec 07, 2023 -

Lexus of Pembroke Pines responded

We're thrilled our team offered accommodating assistance that's earned Lexus of Pembroke Pines your confidence! We look forward to your next visit!

December 05, 2023

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Erik was amazing in going over the features of the car with me. Also great in communicating about the car. I would give him more than 5 stars with me. Also great in communicating about the car. I would give him more than 5 stars More

by chaykin

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Recommend Dealer

Yes

Other Employees Tagged: Frank Marsala

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Dec 05, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Erik provided you with an excellent experience at Lexus of Pembroke Pines! Your kind words mean a lot and we'll be sure to pass them along. Enjoy your new car!

December 05, 2023

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Exelente persona te esplica todo bien detallado y te ayuda en todo lo posible es un vendedor con experiencia ayuda en todo lo posible es un vendedor con experiencia More

by idaniacruz

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Purchase Time

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Recommend Dealer

Yes

Helpful 0

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Dec 06, 2023 -

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia positiva con nosotros en Lexus of Pembroke Pines. Nos alegra saber que encontró nuestro servicio detallado y útil. Esperamos verle de nuevo pronto!

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