Erik Estrella
Erik Estrella at Lexus of Pembroke Pines

Erik Estrella

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Contact Me
4.7
159 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

6 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

4.7

159 Reviews

Write a Review

159 Reviews of Erik Estrella

June 19, 2025

Dealership Rating
Employee Rating

The sales people (Darren Lusane & Erik Estrella ) I worked with were wonderful. Very pleasant and helpful. I did have a very unpleasant meeting with Frank Masala. He got angry during negotiations an More

by SRMH2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Lusane

Jun 23, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your experience. It's great that our sales team was pleasant and helpful, but I'm sorry to hear about your unpleasant meeting. We strive for professionalism in all our dealings and will address this feedback internally. If you'd like to discuss further or have any questions, please feel free to reach out anytime. Best, Lynn Gonzales - Customer Relations Manager - 954-381-7993

June 19, 2025

Dealership Rating
Employee Rating

The sales people (Darren Lusane & Erik Estrella ) I worked with were wonderful. Very pleasant and helpful. I did have a very unpleasant meeting with Frank Masala. He got angry during negotiations an More

by SRMH2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Lusane

Jun 23, 2025

Lexus of Pembroke Pines responded

I'm sorry that your experience fell short of expectations. Professionalism is important to us, and this feedback will be addressed with our team. If you're open to giving us another chance, please feel free to reach out—I'd be grateful to assist. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

May 29, 2025

Dealership Rating
Employee Rating

Great experience, Sal and Erik were personable and helped work out a deal on the specific vehicle I needed. More

by MELODJJJJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Kamal

May 30, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that Sal and Erik provided a great experience at Lexus of Pembroke Pines! It's wonderful they could assist in finding the perfect vehicle for you. Enjoy your new ride!

May 08, 2025

Dealership Rating
Employee Rating

Very professional This is my 3rd car lease since 2021 it always has been a great experience. Thank you Erick More

by Liubasanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2025

Lexus of Pembroke Pines responded

Thank you for your continued trust in Lexus of Pembroke Pines! We're happy to hear that Erick and the team have consistently provided a great leasing experience. Enjoy your new car!

May 06, 2025

Dealership Rating
Employee Rating

Monday, April 28 I acquired an NX 250 Lexus at the Lexus dealer in Pembroke Pines. Everything went well, but while signing the lease papers, three details were missing: • Lexus all-weather cargo mat • More

by EHER307
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Baez

Jun 05, 2025

Lexus of Pembroke Pines responded

I apologize for the delay in receiving some of the parts for your lease. It's disappointing to hear that we've not met our promised timeline, and we understand how frustrating this can be. Please reach out so we can ensure you receive these items promptly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

April 19, 2025

Dealership Rating
Employee Rating

Great service in and out fast super fast service sells was also great did everything efficient More

by Tudaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Lexus of Pembroke Pines responded

Your feedback is much appreciated! Thank you for supporting Lexus of Pembroke Pines.

March 28, 2025

Dealership Rating
Employee Rating

Great service Erik Estrella has been my salesperson since I leased my first Lexus, back in 2021. I just upgraded it to my 3rd lease. And as always great service through the entire process. More

by maggie.davila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Lexus of Pembroke Pines responded

Maggie, it's fantastic to hear that Erik has consistently provided you with great service at Lexus of Pembroke Pines! We appreciate your loyalty and are thrilled you've chosen us for your third lease. Enjoy the new ride!

March 14, 2025

Dealership Rating
Employee Rating

Erik was my sales person and he was so professional and warm, good customer service I enjoyed working with him. More

by Latty123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that Erik provided you with such a professional and warm experience at Lexus of Pembroke Pines. Thank you for sharing your positive feedback!

March 13, 2025

Dealership Rating
Employee Rating

Erik was very knowledgeable and helpful, he has a warm a personality very professional, It was a great experience working with him. More

by Latty123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eid Alkabouni

Mar 14, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that Erik provided you with such a positive experience at Lexus of Pembroke Pines. Thank you for the kind words!

February 27, 2025

Dealership Rating
Employee Rating

I worked with Erik Estrella and Erik was very professional and very responsive with any questions I had. I would definitely recommend Lexus of Pembroke Pines and Erik as a sales consultant. More

by rafarielgarcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simón Robles

Feb 28, 2025

Lexus of Pembroke Pines responded

Thank you for recommending Lexus of Pembroke Pines! We're delighted to hear that Erik provided professional and responsive service. We appreciate your support and look forward to assisting you again in the future!

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