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Ericka Escobar
Ericka Escobar at Criswell Nissan
Refer Me

Ericka Escobar

Service Advisor eescobar@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

Contact Me
4.4
123 Reviews

Service Advisor 240-364-7237 eescobar@criswellauto.com

Languages Spoken

English English

Spanish Spanish

4.4

123 Reviews

Write a Review

123 Reviews of Ericka Escobar

May 10, 2024

Dealership Rating
Employee Rating

nothing to say! nothing to say! nothing to say! nothing to say! nothing to say! nothing to say! More

by acarzu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Crabbe, Al Ransome, Edwin Hernandez, Rubin Ferreira, Eric Engram, Sean Nazemian, Hommy Rivera, Anthony Palermo, Steve Maroney , Sterling

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May 13, 2024

Criswell Nissan responded

Thank you for choosing Criswell. We hope to be of service to you in the future.

May 10, 2024

Dealership Rating
Employee Rating

I always feel well taken care of here. The service advisors are courteous and helpful. More

by GreeksinMD
Recommend Dealer
Yes

Other Employees Tagged: Wayne Crabbe, Rubin Ferreira, Enrique Sotelo, Elizabeth Velasquez, Steve Maroney , Dalton

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May 13, 2024

Criswell Nissan responded

Our goal is to provide an all-around outstanding service event, and it's great to know you were pleased with your experience. Don't hesitate to reach out if we can help in any other way.

May 02, 2024

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They are the best in the area they take care of everything and I feel safe with them More

by ALEJITAMUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

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May 03, 2024

Criswell Nissan responded

It's rewarding to know you can count on our team to provide a simple and seamless service event that leaves you feeling that your vehicle is safe and well maintained. We value your business and look forward to the next opportunity to work with you.

April 21, 2024

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Great customer service and the labor was amazing too! Thank you so much for your service! More

by BAWACK2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Palermo

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Apr 23, 2024

Criswell Nissan responded

It's our goal to offer an overall outstanding service event, and it's great to see you were satisfied with your experience at Criswell. Don't hesitate to reach out if we can be of further assistance.

April 13, 2024

Dealership Rating
Employee Rating

Nice and. Respectful people nice Very Friendly service was excellent great place to go for service More

by Jayy2728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

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Apr 15, 2024

Criswell Nissan responded

Thanks for sharing this positive feedback! We're thrilled to see you were pleased with the standout service you received at Criswell. Don't hesitate to reach out if we can help in any other way.

March 24, 2024

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Easy process! Didn’t have an appt but still in and out in a reasonable timeframe. More

by NICOLEJENA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2024

Criswell Nissan responded

It's great to know we could really help you out! We hope to see you again when your vehicle is due for its next routine maintenance visit.

March 22, 2024

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Employee Rating

The service center and staff was very professional friendly. The facility was very clean, the waiting area was very comfortable More

by ROGERJONES677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

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Mar 25, 2024

Criswell Nissan responded

It's wonderful to know you enjoyed an all-around outstanding experience at Criswell. We value your business and hope to be of service to you in the future.

March 21, 2024

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Employee Rating

Outstanding Customer Service provided by Criswell Nissan, the work was completed at time. Great job More

by SSTHUKRAL
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

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Mar 25, 2024

Criswell Nissan responded

It's great to see everything was completed quickly and to your satisfaction! We look forward to your next visit with us.

March 21, 2024

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Employee Rating

Very pleasant experience an everyone was on their a game. The car was fixed in a time frame that fit my schedule great job done well. More

by ANDREWJONES8839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

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Mar 25, 2024

Criswell Nissan responded

We're happy to see we met your expectations! Don't hesitate to reach out if we can be of service to you in the future.

March 20, 2024

Dealership Rating
Employee Rating

You guys suck. I called in advance of my appoitment. Went in to my appointment for a new key fob. They reviewed my info and checked me in. Made me wait in the w More

by STEVESMITH14504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Al Ransome

Helpful
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Mar 25, 2024

Criswell Nissan responded

Thank you for bringing this to our attention. We apologize for this oversight and any inconvenience. We do hope that you will consider giving us another chance to work with you in the future to provide a better experience.

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