Eric Engram
Eric Engram at Criswell Nissan
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Eric Engram

Sales Consultant eengram@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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3.7
11 Reviews

Sales Consultant (301) 825-5993 eengram@criswellauto.com

3.7

11 Reviews

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11 Reviews of Eric Engram

May 10, 2024

Dealership Rating
Employee Rating

nothing to say! nothing to say! nothing to say! nothing to say! nothing to say! nothing to say! More

by acarzu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Criswell Nissan responded

Thank you for choosing Criswell. We hope to be of service to you in the future.

May 04, 2024

Dealership Rating
Employee Rating

It charged me a 3% fee for paying with a credit card and did not warn me, so I had no choice. UNACCEPTABLE AND POSSIBLY ILLEGAL. More

by AJF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 06, 2024

Criswell Nissan responded

Thank you for choosing Criswell. We value all feedback and are sorry to see your experience was not a positive one. Your comments were shared with our management team, and we would like to note there is a sign posted next to the credit card terminal and we also mention the credit card usage fee in the text that is sent to customers once the repair order is opened. We apologize for any inconvenience and truly hope you continue to allow our team to provide the service your vehicle needs to stay well maintained.

April 29, 2024

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Employee Rating

It was an excellent experience, the process was quicker and everyone were able to make it work for us ….. Thank you! More

by NALU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Criswell Nissan responded

It's great to see we exceeded your expectations! Thanks again for choosing Criswell.

April 21, 2024

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Employee Rating

The Criswell staff was super friendly! They all work as a team, our salesperson shows us the car, the manager keeps us entertained and the finance lady Krystie helped get us the best deal! More

by Rosemary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome, Edwin Hernandez, Rubin Ferreira, Elizabeth Velasquez , Willy Bedzigui, Krystie Zhang

Apr 23, 2024

Criswell Nissan responded

Our team is here to help, and it's great to know you were pleased with your overall experience at Criswell. Thank you so much for sharing this positive feedback with us!

April 15, 2024

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Employee Rating

The dealership was very honest in their dealings and worked to earn our trust as first time customers. We plan to do further business with them in the future. More

by donyeil.hoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira

Apr 16, 2024

Criswell Nissan responded

Thank you for sharing this positive feedback with us. It's rewarding to know you were pleased with your overall experience at Criswell. We look forward to working with you again!

March 16, 2024

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Employee Rating

Eric was great he helped me find my Nissan. He wasn’t pushy and helped me a lot More

by KAL.SWINFORD927
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira

Mar 18, 2024

Criswell Nissan responded

It's wonderful to know you enjoyed a simple and seamless car buying event at Criswell. We value your business and hope to be of service to you in the future.

March 08, 2024

Dealership Rating
Employee Rating

They very professional, Mr. Enrique is very kind and good sale person. I have a good experience purchase my car, Mr Enrique always be kind, nice and very professional with every More

by giolpz0919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Criswell Nissan responded

Thank you for sharing this positive feedback! We hope to be of service to you in the future.

February 22, 2024

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Employee Rating

I have been a long time customer at Criswell. They never fail to please and get me the very best deal!!! More

by rwh68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome

Feb 23, 2024

Criswell Nissan responded

It's great to know you can depend on the top notch team at Criswell! We appreciate your continued patronage and look forward to your next visit with us.

January 03, 2024

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Employee Rating

I knew exactly what I wanted. They processed the paperwork semi quickly. I was called and texted multiple times a day for 2 weeks to come in and take a survey. The manager left tw More

by NICK_DEVETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Edwin Hernandez, Rubin Ferreira

Jan 05, 2024

Criswell Nissan responded

Thank you for sharing this feedback. We hope you'll keep us in mind for any future automotive needs.

November 18, 2023

Dealership Rating
Employee Rating

In the beginning, Eric was great. He was very helpful. He got the vehicle we wanted but after we left he did not give the proper warranty. Did he told us about? He lied in the end and More

by Pissed off
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Nov 28, 2023

Criswell Nissan responded

It is our goal to provide a standout sales event, and we are sorry to see you did not have a more positive experience. We truly hope this issue is resolved quickly and to your satisfaction.

1

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