Erick Lopez
Erick Lopez at Ford of Galesburg
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Erick Lopez

Service Manger

Ford of Galesburg

2201 W Main St
Galesburg, IL 61401

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4.7
17 Reviews
4.7

17 Reviews

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17 Reviews of Erick Lopez

May 09, 2024

Dealership Rating
Employee Rating

They were great to work with and understand what problem is on truck all good everyone understands the problem! 😄 More

by Pilot74pilot
Service Price Transparency
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Recommend Dealer
Yes

May 08, 2024

Dealership Rating
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Great service. Friendly staff. Highly recommended. I took my car in for a new tire, and they took good care of me. More

by mrmurph
Service Price Transparency
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Recommend Dealer
Yes

April 15, 2024

Dealership Rating
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Fast and loved the ride so I wasn’t sitting waiting The people were very nice, friendly and informative More

by Debby56.dp
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Recommend Dealer
Yes
May 01, 2024

Ford of Galesburg responded

Thank you for the kind words we are thankful to be able to offer such a great service here in our community and surrounding communities we look forward to future visits with you. Thank you Amy Kelso

March 03, 2024

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Employee Rating

Terrible, took over 70 days to repair my vehicle. Multiple times was told my vehicle would be ready and then it would be a few weeks. And then something else. Also told a specific tech would work on More

by Jonfulk1
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Recommend Dealer
No

Other Employees Tagged: Amy Dee, Haley Brackett , Haley Brackett

January 24, 2024

Dealership Rating
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Fantastic experience, Service advisor communicated through entire process. Definitely my go to place for all repairs on all my vehicles. More

by Elopez.Stang
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Haley Brackett

Jan 24, 2024

Ford of Galesburg responded

Thank you so much for the positive review. We try hard to make all our customers happy with the service they receive. We look forward to future visits. Thank you Amy Kelso

January 19, 2024

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I have always been pleased with the quality of service and courtesy of the staff. More

by SSEPLEY
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Recommend Dealer
Yes
Jan 19, 2024

Ford of Galesburg responded

Thank you that truly means the most to us here at Ford. We want all our customers to feel like family. We look forward to future visits. Thank you Amy Kelso

January 17, 2024

Dealership Rating
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Highly recommend this dealership and their service department. Smiling faces very helpful and informative with the work being done More

by bradleyscott
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Haley Brackett

Jan 17, 2024

Ford of Galesburg responded

Thank you so much for the positive feedback and we appreciate you taking the time to complete the survey. We look forward to future business with you. Thank you Amy Kelso

January 17, 2024

Dealership Rating
Employee Rating

Friendly, helpful service. Great dealer! Got me in the same morning that I called. Will go back in the future! More

by BBASCH82
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Haley Brackett

Jan 18, 2024

Ford of Galesburg responded

We love hearing that we met an exceeding your expectations here at Ford. We look forward to future visits with you. Thank you again for the kind words. Thank you Amy Kelso

January 16, 2024

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Employee Rating

They were a wonderful team to work with. They helped make a bad situation so much better. I highly recommend their service center. More

by BECCAYOUNG33.RY
Service Price Transparency
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Recommend Dealer
Yes
Jan 16, 2024

Ford of Galesburg responded

Thank you so much for the good review!! So happy we were able to assist you. We look forward to future business with you. Amy Kelso

January 16, 2024

Dealership Rating
Employee Rating

Quick and friendly service. Highly recommend. Their mechanics were able to diagnose and fix issues that no other Shop could find. I cannot say enough good things. More

by Brysonbedwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Ford of Galesburg responded

Thank you so much for the positive feedback. It’s always nice hearing we meet our customers needs. We hope to continue to meet and exceed your expectations. Thank you Amy Kelso

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