Eric Monnig | Page 3

I usually wait a few weeks before leaving a review because there is inevitably something that goes wrong or additional coordination required from your salesman and that’s when you see the true custome because there is inevitably something that goes wrong or additional coordination required from your salesman and that’s when you see the true customer service! I am happy to report that even after the sale Jacob was excellent in communication and response time! He was extremely thorough in helping with the sale and was respectful of our time (we were there with two little ones!). The entire dealership was courteous to the fact that we had little kids and tried to get us in and out as fast as possible! I chose Volvo for the customer service and happy to say that they have not disappointed! More

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We arrived for the purpose of test driving an XC 60 and XC 90, but after doing so, the options offered and explained were compelling for us to go ahead and purchase and XC 90. XC 90, but after doing so, the options offered and explained were compelling for us to go ahead and purchase and XC 90. More

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Picked up a great certified used Volvo XC90. I give Mabel Mayos five stars plus. She is on her game and has the customer in focus always taking care of them. She’s truly an advocate for the cu I give Mabel Mayos five stars plus. She is on her game and has the customer in focus always taking care of them. She’s truly an advocate for the customer while being a top notch sales person. Thank you Mabel. I did not give the dealership itself a five star rating as it took six hours to close the deal and drive away. The car was not fully detailed and even though it went through a 170 point checklist items were still not complete so what good is that checklist? The sales manager did comp us for a nice dinner due to the long wait time which was nice. One more time. Go Mabel!!! You rock!!! More

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I worked with Mabel M. with my new 2024 Volvo S60. She is very professional and extremely helpful. She ensured that when I left that parking lot, my vehicle was set up... with my new 2024 Volvo S60. She is very professional and extremely helpful. She ensured that when I left that parking lot, my vehicle was set up....from Google Assistant to getting my Volvo app updating my new car and getting my old car put of my app. Thanks Ms. Mabel for everything, I really appreciate you! Alan K More

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Mabel was an incredible resource throughout the entire car buying process. She was incredibly knowledgeable about every aspect of the vehicle and process, and was able to help us navigate the process effo car buying process. She was incredibly knowledgeable about every aspect of the vehicle and process, and was able to help us navigate the process effortlessly. More

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My best car buying experience. Mr Peter was very professional and respectful. As a lady, I’m always nervous to deal with a car sales person or his manager. This time it was amazing Mr Peter was very professional and respectful. As a lady, I’m always nervous to deal with a car sales person or his manager. This time it was amazing how Mr Peter listen and looked and advised me for the best car that suite my needs. More

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Great experience. Volvo silver springs was courteous, responsive, professional, efficient and fair in negotiations. I’ll look there first when I’m ready for the next Volvo silver springs was courteous, responsive, professional, efficient and fair in negotiations. I’ll look there first when I’m ready for the next Volvo! More

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The best customer service and Best Car buying experience. This is my wife and I 7th car lease from Mr. Peter Larson. He is the best. In other hand Mr. Noah he is amazing gentleman. They are so honest and str This is my wife and I 7th car lease from Mr. Peter Larson. He is the best. In other hand Mr. Noah he is amazing gentleman. They are so honest and strait to the point. They have us as customers for life. More

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It was a pleasure working with Kirk. He has an amazing personality and clearly enjoys his job. He’s extremely knowledgeable about every single feature of the car and was able to answer e He has an amazing personality and clearly enjoys his job. He’s extremely knowledgeable about every single feature of the car and was able to answer each of our questions. I would highly recommend Kirk and Silver Spring Volvo. They were very transparent and made the overall experience enjoyable. More

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Very customer attentive. There is a seamless handoff between all staff members throughout the entire sales process There is a seamless handoff between all staff members throughout the entire sales process More

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