Emily Wagner
Emily Wagner at Toyota of Des Moines
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Emily Wagner | Page 2

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
278 Reviews
4.8

278 Reviews

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278 Reviews of Emily Wagner

May 30, 2024

Dealership Rating
Employee Rating

At this point, when I have had no problems, I am very happy. The real test is when something goes wrong. More

by marymsmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Toyota of Des Moines responded

We're committed to excellent service, even when issues arise. Thank you for choosing Toyota of Des Moines!

May 29, 2024

Dealership Rating
Employee Rating

The help is great. People are great to work with. The service is great. Thanks More

by CHRISRICH0227@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

Toyota of Des Moines responded

Perfect! We appreciate you recognizing the good service & friendly staff.

May 25, 2024

Dealership Rating
Employee Rating

I have been getting my car serviced at Toyota DSM for a long time. Toyota has always treated me well & they take good care of my car. More

by bblack8354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison

May 28, 2024

Toyota of Des Moines responded

Thanks for the review! We value your long-time loyalty. Happy driving!

May 24, 2024

Dealership Rating
Employee Rating

Service employees are knowledgeable. The videos are helpful. Making appointments for everyone has improved the workflow. More

by ROCHELLEWOERNER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Toyota of Des Moines responded

Thanks! We value your feedback. Knowledgeable staff, helpful videos, and smooth appointments are our goals. Glad we're hitting the mark!

May 24, 2024

Dealership Rating
Employee Rating

The fine team at Toyota of Des Moines did an excellent job on my recent service. I showed up without an appointment and was taken care of promptly. More

by adamschmidt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! We're happy to help even without an appointment. Glad we got you back on the road quickly!

May 24, 2024

Dealership Rating
Employee Rating

I was impressed with the promptness of your staff and the knowledge base of my service rep. She was very helpful. The work was completed in a short time too. All in all, very pleased. More

by RYANCHAPMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Toyota of Des Moines responded

Fantastic! We're thrilled our staff was prompt and knowledgeable. Thanks for choosing us!

May 24, 2024

Dealership Rating
Employee Rating

I was immediately greeted. I purchased new mats from the parts department and that gentleman was very nice and helpful. When my car was ready I was checked out quickly. More

by morgancathy71@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Toyota of Des Moines responded

Thanks for the review! We're happy you were greeted right away, found helpful staff in parts, and had a quick checkout. See you next time!

May 24, 2024

Dealership Rating
Employee Rating

Prompt, efficient, and friendly. My car seldom needs repairs, so I go to Toyota of DM for maintenance service. More

by ELLENFISHER123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Toyota of Des Moines responded

Perfect! We appreciate your trust in Toyota of Des Moines for your maintenance needs. We're happy to be there for you!

May 24, 2024

Dealership Rating
Employee Rating

Great customer service. Everyone is very helpful. Quarterly services are really quick. Great job. Thanks. More

by BLAKE61729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Toyota of Des Moines responded

Fantastic! We appreciate you noticing our customer service and the speed of your quarterly services. Thanks for choosing us!

May 24, 2024

Dealership Rating
Employee Rating

Technician advisor was great. Good service.and timeline was accurate. I will introduce if any one is interested in Toyota. More

by joethanh7377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! We're thrilled the advisor, service, and timeline were all excellent. We appreciate you recommending us!

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