Emily Melanson
Emily Melanson at Daytona Toyota

Emily Melanson | Page 35

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

Contact Me
4.8
625 Reviews

My name is Emily Melanson, I have been in the car industry for 8 years. In my free time ,I like to spend time on my boat and I also have a passion for cooking. I have personally worked for Toyota for a total of 4 years.

Dealership Experience

5 yrs, 10 mos

4.8

625 Reviews

Write a Review

625 Reviews of Emily Melanson

October 24, 2022

Dealership Rating
Employee Rating

I asked to have the headlights to be done and never was done. Not satisfied More

by CRAZYGIRL.42775
Customer Service
Recommend Dealer
Yes
Oct 25, 2022

Daytona Toyota responded

Hello. I am very disappointed to read about your negative experience and understand your frustrations. I would appreciate the opportunity to talk more about this situation with you if you’re willing. Please contact me at 386-255-7475 ext. 1702. Thank you very much and I look forward to your feedback. - Service Manager, Aaron Garcia

October 22, 2022

Dealership Rating
Employee Rating

Always a pleasure to get car serviced at Daytona Toyota. Wish your maintenance prices were better. More

by kruise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2022

Daytona Toyota responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by.

October 22, 2022

Dealership Rating
Employee Rating

Took me right in even though I did not have an appointment. Excellent service people. Very thorough and accommodating. More

by Sgpeddicord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Angel Otero, Thomas Clark, John Murray , James Brady, Kelly Jordan, Karen Shank

Oct 24, 2022

Daytona Toyota responded

We are so happy to hear that you had an excellent service visit at Daytona Toyota! Thank you so much for sharing, and we'll see you next time.

October 21, 2022

Dealership Rating
Employee Rating

Emily is the best service manager …she makes one feel “she’s on your side”!!! Need more shuttle drivers to decrease wait time! More

by EDDOC1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2022

Daytona Toyota responded

We're so happy to receive such amazing feedback from our customers. Thank you for choosing Daytona Toyota!

October 17, 2022

Dealership Rating
Employee Rating

Customer service reps were friendly and professional. Fully explained everything that was going to be done with no surprises. Friendly and thorough folks who did an excellent job. More

by M_Hutcheson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Murray , James Brady, Kelly Jordan

Oct 17, 2022

Daytona Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else.

October 16, 2022

Dealership Rating
Employee Rating

Emily is crook/liar. Need refund of $145.28. Did not fix radio, refused to refund payment. More

by Marilynbibbee
Customer Service
Quality Of Work
Recommend Dealer
No
Oct 16, 2022

Marilynbibbee responded

I spent over seven hours at the dealership because my radio in my 2018 Toyota Camry was not working. They claimed to do an “up date” and charged me $145.28 on my credit card. When I got in my car my radio still wasn’t working. It comes on and off. I went back to desk 6 and was told by Emily I may need a new radio. It was over $1,000. I told her I checked Best Buy and they only wanted about $300 with free installation. Emily won’t refund my payment and I used a credit card so will put a stop on the charge Monday and go to Best Buy.

Oct 16, 2022

Marilynbibbee responded

I’ve never been treated badly at Toyota until this incident. They are trying to cheat me and Emily was extremely rude. I felt like I was being robbed!!!! I want a full refund immediately.

Oct 24, 2022

Marilynbibbee responded

My annual family reunion with grand children and 9 great grandchildren was this week. My husband Ed and I have been very busy celebrating. I will call tomorrow or later to discuss my situation. Thanks for your patience. Marilyn Bibbee 386-679-7930

October 15, 2022

Dealership Rating
Employee Rating

I paid $150 to get my radio fixed. My radio is still broke. I’m supposed to get a phone call today from Them when they can fix my radio. If I don’t hear from them today. I’m calling my More

by Marilynbibbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 17, 2022

Daytona Toyota responded

Hello, we are very disappointed to read about your negative experience and understand your frustrations. We would appreciate the opportunity to talk more about this situation with you if you’re willing. Please call me at 386-255-7475 ext. 1702 Thank you very much and I look forward to your feedback. - Service Manager, Aaron Garcia

Oct 20, 2022

Marilynbibbee responded

Thank you for your response to my complaint. I’d be happy to meet you at the dealership. My phone number is 386-679-7930. I could meet you next week at your convenience but I want to talk with you and no one else. Marilyn bibbee

October 07, 2022

Dealership Rating
Employee Rating

Very friendly, professional service. My service advisor, Emily, is always very kind, professional, and thorough. More

by APRYLPRUNTYWEBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Daytona Toyota responded

We're so happy you found our staff to be so supportive during your experience here at Daytona Toyota. We are always more than happy to assist you if anything else comes up. Take care!

October 05, 2022

Dealership Rating
Employee Rating

great service and great customer Reps. Clean and comfortable environment. Love the complimentary snacks and drinks More

by FAITH143J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2022

Daytona Toyota responded

Thank you for your choosing Daytona Toyota, Faith! We're happy to hear that you had a great experience with our service team and were comfortable in our waiting area.

September 29, 2022

Dealership Rating
Employee Rating

I never give feedbacks but I definitely am giving this place a five star rating they were great from customer service to work done on my car… I will definitely take my car and recommend this place to anyo More

by Mira.1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Daytona Toyota responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us and we are so pleased to hear that you had a great experience.

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