Elliott Bourne III

Great dealership experience, and Elliott’s professionalism made everything smooth, clear, and stress-free for me. professionalism made everything smooth, clear, and stress-free for me. More

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Absolutely amazing car buying experience. From the moment we walked in the showroom until we finished, we were treated with respect and professionalism. Elliott went above and beyond by provi From the moment we walked in the showroom until we finished, we were treated with respect and professionalism. Elliott went above and beyond by providing us with a detailed overview of the vehicle. His knowledge and experience is a tremendous asset to the dealership. There were no sales tactics or pressure. At no time did we feel pressure to proceed with the purchase. The finance officer was equally impressive. He explained our options in detail in order for us to make an informed decision that met our budget. Courtney explained the feature of the vehicle and made sure we were squared away with the mobile app. She was friendly, attentive, and a joy to work with. An overall amazing experience. Elliott, Kolo, and Courtney made the 2 hour drive from Northern Virginia worth the trip! 5 stars all the way!! More

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Thanks for giving me the opportunity to share about Mr. Bourne at Mercedes Benz at Owings Mills. This is the 3rd vehicle that I have purchased from Mercedes of Owings Mills. Each time the sales person wa Bourne at Mercedes Benz at Owings Mills. This is the 3rd vehicle that I have purchased from Mercedes of Owings Mills. Each time the sales person was Mr. Bourne. His professionalism along with his dedication and commitment to his job was top notch. The birthday phone calls and the holiday emails are personal and meaningful. Keep up the good work. More

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Mr. Dennis Epps is a fantastic Mercedes Benz salesperson and an excellent representative for the brand. This is the second vehicle we have leases and from the initial meeting through the official process he and an excellent representative for the brand. This is the second vehicle we have leases and from the initial meeting through the official process he was on top of all the mandatory machinations. i highly recommend Dennis and his professional efforts to everyone entering the dealership. . More

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thank yu 🙌🏾🙌🏾 shes the best ever is not the only her job but she knows how to give yu confidence God bless her job but she knows how to give yu confidence God bless her More

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We have been customers for 20 plus years and have not had a reason to go elsewhere. Thank you for your seamless support and service. Elliott Bourne has been our sales person for a number of years and we appr a reason to go elsewhere. Thank you for your seamless support and service. Elliott Bourne has been our sales person for a number of years and we appreciate his attention to detail More

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Elliott was patience with my needs and understood what needed. With this upgrade I was truly satisfied. Thanks Elliott for your professionalism. needed. With this upgrade I was truly satisfied. Thanks Elliott for your professionalism. More

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Elliot listened to what I was looking for and then went above and beyond to make sure I was satisfied with my choice. above and beyond to make sure I was satisfied with my choice. More

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The team I worked with at Mercedes Benz of Owings Milll, MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team is knowledgeable and very professional. Special recognition and appreciation to Mr. Elliott Bourne who needs to be the Mercedes Benz salesman of the century! From the time I entered the showroom to the time I drive off with my new car, he made sure my experience was the epitome of any car buying experienceI have ever had! Mr. Bourne is easy going, patient and did not at any time make me feel pressured to purchase a car. He is into his business. knowledgeable and provided detailed information about the car. He is also professional, open, friendly and easy to converse with. The tech training I received from Courtney Devilbliss about the car is/was top notch and thorough, All of my questions were answered and I never was made to feel unappreciated. The dealership is comfortable, and was not too loud and had the right amount of traffic. My experience was rewarding, memorable. Much better than I imagined it would be. Thank you Mercedes.Benz of Owings Mills MD. More

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I had an outstanding experience with both the sales representative, Elliot Bourne, and the sales manager. The level of professionalism, care, and dedication they demonstrated went far beyond my expecta representative, Elliot Bourne, and the sales manager. The level of professionalism, care, and dedication they demonstrated went far beyond my expectations. Mr. Bourne went over and above the call of duty — even coming in on his day off to ensure that everything was handled smoothly and that I was taken care of. That kind of commitment is rare and speaks volumes about his dedication to his customers. There were no bogus or fake fees added to my deal. There were no aggressive tactics or pressure of any kind. He was so pleasant and professional. The sales manager, Mr. Pozderac, also played an exemplary role, ensuring that the process was seamless and that all my questions and concerns were addressed thoroughly. Together, they created a truly exceptional experience that left me confident and satisfied with my purchase. I was even surprised at how much I enjoyed my time in the finance office with Mr. Kolo. I can't remember a time when that was true. The whole experience is high tech. I cannot say enough about how impressed I am with their efforts. They turned what could have been a stressful process into an easy and enjoyable one. I will buy every Mercedes from this dealership in the future and recommend anyone in the market to do the same. More

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