Patricia Doelle

This was an overall great experience! My service rep Patricia was very welcoming and extremely helpful, with everything from scheduling my appointment to notifying me of the necessary rep My service rep Patricia was very welcoming and extremely helpful, with everything from scheduling my appointment to notifying me of the necessary repairs and coverage! More

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Patricia Doelle has taken care of me for a number of years and she has always been friendly, courteous, knowledgeable, efficient, and professional. Always a pleasure! years and she has always been friendly, courteous, knowledgeable, efficient, and professional. Always a pleasure! More

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Mercedes Benz of Owings Mill and my maintenance manager Patricia are the best in the world. Patricia customer service skills are beyond reproach she’s very well organized and her knowledge of her job is ve Patricia are the best in the world. Patricia customer service skills are beyond reproach she’s very well organized and her knowledge of her job is very refreshing, I would never deal with any other dealership because of the great service and staff. More

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Horrible experience my car was brought in for a warranty repair on the headlight, and when I got home I discovered there was a panel damaged because it was visibly hanging down.when I took the car back not repair on the headlight, and when I got home I discovered there was a panel damaged because it was visibly hanging down.when I took the car back not even a week later they claimed I ran something over. Patricia Doelle the service advisor brought me into the shop to show me the damage. Only for me to show them the damage was from them improperly lifting the car causing even further damage. Patricia was very nasty and disrespectful. I have never experienced such aggression at a place of business and I refuse allow it. I had my vehicle serviced there prior and had to return because lugs were not tightened. More

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Patricia is wonderful and an outstanding employee with your company!! Keep up the wonderful work!! your company!! Keep up the wonderful work!! More

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Patricia Doelle is an exceptional service adviser who always takes her time to help with any issues your car may have. always takes her time to help with any issues your car may have. More

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Owings Mills Mercedes Benz dealership is a very professional establishment. Everyone pitches in to help customers whatever needs they have at the dealership. Fran took very kind professional care professional establishment. Everyone pitches in to help customers whatever needs they have at the dealership. Fran took very kind professional care of my wife and I during our purchase and a couple of visits to the service department. They say they "treat you like family" and I felt that way too. More

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Lovely professional woman who exudes integrity. She is thorough, explaining details well. Follows through with her customers at MB Owings Mills. We feel Patricia goes the extra mile! Jim / Leno She is thorough, explaining details well. Follows through with her customers at MB Owings Mills. We feel Patricia goes the extra mile! Jim / Lenora Furst More

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Fantastic service and associates. Dylan is fantastic. I bought 4 cars from this dealership. I have referred several people to them. I bought my first car in 1986. When I feel ready I Dylan is fantastic. I bought 4 cars from this dealership. I have referred several people to them. I bought my first car in 1986. When I feel ready I will by my 5th one from them. More

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They did an excellent job and got me everything I wanted and need in this new car. and need in this new car. More

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