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Edward Porter
Edward Porter at Russ Darrow Kia of Wauwatosa

Edward Porter

Service Advisor

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

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4.7
30 Reviews
4.7

30 Reviews

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30 Reviews of Edward Porter

June 02, 2025

Dealership Rating
Employee Rating

Edward made my experience hassle free. I will recommend my friends and family to come here for their next service. More

by M.montalvo95
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 02, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

May 30, 2025

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Employee Rating

Never had to talk with someone who's rude. They're so nice! Love the free tea and coffee while you wait for your service too. More

by KIMKILPS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Wauwatosa. We look forward to having you as one of our valued customers for many more years to come! Matt Kiscellus matt.kiscellus@russdarrow.com

May 15, 2025

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Employee Rating

Service was great! Kept us informed and updated on the progress, and we enjoyed watching the video of the work they did. More

by rraabe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Athanasios Almouti, Sarena Hansen, Connor Sawyer, Ajmal Taujoo

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May 15, 2025

Russ Darrow Kia of Wauwatosa responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

May 14, 2025

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"The service representative was professional, conscientious, and explained everything clearly. The service was completed in a timely manner." More

by bohican
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

May 10, 2025

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Employee Rating

Everything was done fast and efficient. Every time i go there everyone is kind and gets me in and out. More

by ToddK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Athanasios Almouti, Sarena Hansen, Connor Sawyer, Ajmal Taujoo

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May 10, 2025

Russ Darrow Kia of Wauwatosa responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Wauwatosa, we look forward to having you as a valued customer for many years to come! Matt Kiscellus matt.kiscellus@russdarrow.com

May 03, 2025

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Employee Rating

Thank you sincerely for taking great care of me! You are truly a great asset to Rus Darrow! Wish you the best More

by EMMARAYFORD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Kiscellus matt.kiscellus@russdarrow.com

April 30, 2025

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Employee Rating

Explained everything well and was very upfront with the services. Gave me the best price for the services required. More

by brewersjg3
Recommend Dealer
Yes

Other Employees Tagged: Edward Porter

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Apr 30, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

April 20, 2025

Dealership Rating
Employee Rating

Very good service to satisfaction I Took care of all of my concerns in Mary satisfactory mannerwould recommend them to anybody More

by Greg rich 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Athanasios Almouti, Sarena Hansen, Connor Sawyer, Ajmal Taujoo

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Apr 20, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

April 10, 2025

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Employee Rating

My service experience was prompt service, the issues needed addressing were discussed and completed timely. Ted made sure that Alizebeth took care of my concerns More

by Mjunior882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2025

Russ Darrow Kia of Wauwatosa responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

April 02, 2025

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Employee Rating

I love the excellent customer service that all the staff provide to the customers. The service department is prompt with the repairs and oil changes. I appreciate that Russ Darrow Kia appreciates and resp More

by ERSCSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: STEVEN A GARNER, Lynn Seif, Athanasios Almouti, Sarena Hansen, Connor Sawyer, Ajmal Taujoo , Gaétano “Rio” Dacquisto

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Apr 02, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

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