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Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg

Edison DaCosta | Page 2

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
311 Reviews

Dealership Experience

24 yrs, 5 mos

Industry Experience

30 yrs, 5 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

311 Reviews

Write a Review

311 Reviews of Edison DaCosta

March 04, 2026

Dealership Rating
Employee Rating

Pamela was very professional, fast, and efficient! ! Great service team. I will definitely return for future services. More

by Kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre , Josh

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Mar 04, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing review! I am happy to hear about your positive experience with our service team at Colonial West Chevrolet of Fitchburg. Pamela appreciates your kind words and we're glad you found her professional and efficient. Looking forward to welcoming you back for your future services! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 24, 2026

Dealership Rating
Employee Rating

Fast services e. !! Service recall work deff in the tank unit. performed Jackie was extremely helpful. Thank you. Mark More

by Mdewen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere

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Feb 24, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Mark! I'm thrilled to hear that you had a positive experience with our fast service and found Jackie to be extremely helpful. I appreciate your feedback, and we look forward to assisting you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 20, 2026

Dealership Rating
Employee Rating

Efficient courteous professional and a friendly atmosphere while you're waiting for your vehicle. Best dealership I haven't ever dealt with More

by stephenj.garner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jeff Chandler

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Feb 21, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, Stephen! I truly appreciate your kind words about your experience at Colonial West Chevrolet of Fitchburg. It's great to hear that you found our atmosphere and service to be efficient, courteous, and professional. We look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 18, 2026

Dealership Rating
Employee Rating

Went in to have the 4 wheel drive fixed. It worked once and I now have to go back and have it looked at again More

by guyfowke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre , Not sure of the employee

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Feb 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate you bringing your experience to our attention regarding the 4-wheel drive issue. Your satisfaction is important to me, and I encourage you to reach out to me directly to address your concerns and ensure your completesatisfaction. We look forward to assisting you again at Colonial West Chevrolet of Fitchburg. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 16, 2026

Dealership Rating
Employee Rating

Everyone is so friendly and helpful. You have a nice waiting area and the service was quick! More

by Donna B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Feb 16, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review, Donna! I'm glad to hear that you found our team at Colonial West Chevrolet of Fitchburg to be friendly and helpful. Our team strives to create a comfortable environment, and it's great to know you enjoyed our waiting area and quick service. We look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 30, 2026

Dealership Rating
Employee Rating

Had some brake noise on my 2025 Traverse, service department took it right in an fixed the problem without delay. Got me back on the road in no time. More

by David
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelley Dupre

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Jan 31, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, David! I'm glad to hear that our service department was able to promptly address the brake noise on your 2025 Chevrolet Traverse. At Colonial West Chevrolet of Fitchburg, we strive to ensure our customers are back on the road quickly and safely. We appreciate your feedback and look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 29, 2026

Dealership Rating
Employee Rating

My service appointment was easy to schedule. The waiting room was comfortable and service was done in a timely way. More

by daisybee14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Jan 29, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Daisy! I’m pleased to hear that scheduling your service appointment was easy and that you found the waiting room comfortable. At Colonial West Chevrolet of Fitchburg, providing timely and efficient service is always a priority. I appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 23, 2026

Dealership Rating
Employee Rating

I like that they remind me when my vehicle needs an oil change. I’ll bring it in to get it done. They offer you a ride back to your work if needed . overall good service. More

by Machinemender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Jan 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive feedback! I am happy to hear that you appreciate our reminder service for oil changes and the convenience of our ride service. We strive to provide good service at Colonial West Chevrolet of Fitchburg, and we look forward to seeing you again for your oil change! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 31, 2025

Dealership Rating
Employee Rating

Excellent customer service very informative. The best dealership by far. Don’t change a thing…… thanks for everything!! More

by Paullynatick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jeff Chandler, Shelby Smart , Coby Smart

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Jan 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, Paul! I truly appreciate your kind words about the excellent customer service you received at Colonial West Chevrolet of Fitchburg. It's great to hear that you found us informative and that you consider us the best dealership. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 28, 2025

Dealership Rating
Employee Rating

If your car needs servicing, do yourself a favor and go to Colonial West Chevrolet. More

by rgetek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Vincent Locher, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Dec 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for the fantastic review! I'm thrilled to hear that you had a great experience with us at Colonial West Chevrolet of Fitchburg. I appreciate your recommendation, and we look forward to seeing you again for any future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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