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Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg

Edison DaCosta

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
252 Reviews
4.9

252 Reviews

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252 Reviews of Edison DaCosta

July 29, 2025

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Employee Rating

Quick appts. Great help for products. Excellent quick service. Relaxing waiting room when have to wait for vehicle service. More

by Sandirmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Jul 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I am happy to hear that you enjoyed quick service and found our waiting room relaxing during your visit to Colonial West Chevrolet of Fitchburg. Your positive feedback means a lot to us. We look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 29, 2025

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Employee Rating

The work done at this dealer was great! They communicated the whole time I was in the waiting room. Pricing is good when compared to other places. I felt safe and satisfied with the service More

by merissadoubleday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Christopher Taylor, Angie Misner, Carlos Silvera, Jacqueline Quinlan, Pamela Bussiere

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Jul 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Merissa! I'm happy to know you had a great experience at Colonial West Chevrolet of Fitchburg. It's great to know that our communication and pricing met your expectations, and that you felt safe and satisfied with our service. We appreciate your feedback and look forward to seeing you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 28, 2025

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Employee Rating

Awesome team at colonial west always professional and courteous I wouldn’t take my vehicles anywhere else!!! More

by raul927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Christopher Taylor, Angie Misner, Carlos Silvera, Jacqueline Quinlan, Coby Smart, Jeff Chandler, ROBBY DODD

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Jul 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much, Raul! I appreciate your trust in Colonial West Chevrolet of Fitchburg. It's great to hear that our team's professionalism and courtesy have made a positive impact on your experience. We look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 26, 2025

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Employee Rating

I have every confidence in the team at Colonial West. The smiling face of service is always Pamela, with a special shout out for exceptional service from Jackie who managed the intake and execution of ma More

by MFSHEILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Christopher Taylor, Angie Misner, Jacqueline Quinlan, Pamela Bussiere , The shop mechanics

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Jul 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I'm thrilled to hear about your confidence in our team at Colonial West Chevrolet of Fitchburg. It’s great to know that Pamela and Jackie provided you with exceptional service during your visits. We appreciate your loyalty, and we look forward to continuing to support you with your Chevy Silverado, no matter the mileage. Don't hesitate to visit us again—we're here to help! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 23, 2025

Dealership Rating
Employee Rating

Great experience with service in and out no time no problems people were friendly will be back More

by john.szocik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Misner, Pamela Bussiere

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Jul 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your feedback! I'm happy to hear you had a great experience with our service team and found them friendly and efficient. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 18, 2025

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Employee Rating

I would like to thank Jeff Chandler and the Colonial West team for their excellent service and professionalism in their service….. More

by Vinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Jul 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Vinny! I appreciate your kind words about Jeff and the Colonial West Chevrolet of Fitchburg team. It’s wonderful to hear that you experienced excellent service and professionalism. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 17, 2025

Dealership Rating
Employee Rating

Service was great as usual. Scheduling was easy, work was performed on time and price was reasonable. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Pamela Bussiere

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Jul 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your impressive review! We're overjoyed to hear that you had a great experience at Colonial West Chevrolet of Fitchburg. It's fantastic that you found scheduling easy and appreciated our reasonable pricing. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 17, 2025

Dealership Rating
Employee Rating

Brought my Chevy in for an oil change-- Pamela was very polite always with a smile. The service was done in a timely manner and Edison kept me informed. More

by shelly225us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Jul 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Shelly! I am happy to hear you had a positive experience at Colonial West Chevrolet of Fitchburg. It's great to know that Pamela's friendly demeanor and Edison's communication made your visit enjoyable. We appreciate your feedback and look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 16, 2025

Dealership Rating
Employee Rating

This is the only place that I bring my truck to. Customer service is great! More

by aphillips234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Jul 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your loyalty to Colonial West Chevrolet of Fitchburg and am thrilled to hear that you love our customer service. We look forward to continuing to take great care of your truck. Please visit us again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 16, 2025

Dealership Rating
Employee Rating

Everyone is always kind and make the processes go smoothly! It makes having services to my vehicle not a hassle More

by Amandalnichols2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Carlos Silvera, Jacqueline Quinlan, Coby Smart, Pamela Bussiere

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Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Amanda! I'm glad to hear that you find our team at Colonial West Chevrolet of Fitchburg to be kind and that we make the service process smooth for you. Your satisfaction is our priority, and we look forward to assisting you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Amanda! I'm thrilled to hear that you find our team at Colonial West Chevrolet of Fitchburg to be kind and that we make the service process smooth for you. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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