Eddie Santiago

Good service very attentive personnel and good knowledge everything was smooth and fast highly recommend this place. everything was smooth and fast highly recommend this place. More

Helpful 0

Report | Print

Robert D was the greatest sales person to deal with. So kind, listened to what I was looking for and No pressure! Knowledgeable about the cars he is selling! Highly recommended going to RC Hill and aski So kind, listened to what I was looking for and No pressure! Knowledgeable about the cars he is selling! Highly recommended going to RC Hill and asking for Robert More

Helpful 0

Report | Print

A trade in of my vehicle resulted in me buying a used vehicle w a Acura SAFETY recall that may render the vehicle unsafe to operate and inoperable w a severely damaged motor; with possible crash and/or f vehicle w a Acura SAFETY recall that may render the vehicle unsafe to operate and inoperable w a severely damaged motor; with possible crash and/or fire hazard risk. (NHSTA) (note: w STOP SALE directive to Acura dealers). My salesperson Keven provided a Carfax to me as I requested with the recall noted (Feb 9, 2023). He remarked that it was a very nice one owner car, w low miles and a very good service record. I acknowledged his remarks but I DID NOT take note of, nor review and research the safety recall myself. Keven faithfully did what was asked of him. He is NOT at fault. My complaint is NOT with my salesperson KEVEN but w RC Hills management placing this car for sale with a noted 10 point safety inspection (sticker one window) but NOT disclosing the NHSTA safety recalI. RC Hill serviced and offered call for sale in mid April 2023; 1 1/2 months after the safety recall was notified to CARFAX in February 2023. Maybe RC Hill should have placed this car on the wholesale market while Acura managed the safety recall of this vehicle; NOT expose it to retail buyers. I needed a reliable safe car and was NOT sold one. My advice to buyers; ask for and receive CARFAX reports, read them carefully (I did not) and research any recalls before purchasing a used car. I will NOT shop for a vehicle at RC Hills Mitsubishi in Deland ever again. And I will not refer customers/friends to them. Very frustrating. It could have been a better experience if RC Hills management was looking out for the customers first best interest; owning and operating a safe vehicle on and after the day of purchase. Do your homework at home, don't wait til you get to the dealership. More

Helpful 0

Report | Print

It was a good experience. Now our experience with our sales representative was excellent. I would strongly suggest to go to Robert Dean to help through the entire process. If Now our experience with our sales representative was excellent. I would strongly suggest to go to Robert Dean to help through the entire process. If I had a way to give him directly the five stars I would. He totally deserves it. He was straight forward, patient and welcoming. I had my two young kids with me. He was patient and took his time to teach my wife all the ins and outs of our new purchase. It was a blessing to know he owned an exact model vehicle. Robert owning and sharing his personal experience was very appreciative. That made us feel much more confident in our purchase. Thank you Robert. Top notch. More

Helpful 0

Report | Print

My experience at RC hill Mitsubishi DeLand was wonderful Jason did the most wonderful job that made my day as I walked in I felt a little welcome sitting down talking with him I appreciate Eddie and the man Jason did the most wonderful job that made my day as I walked in I felt a little welcome sitting down talking with him I appreciate Eddie and the manager for Jason I'm just so excited I truly refer people to go to my DeLand Mitsubishi RC hill I've been dealing with them with my Mitsubishi and then wanted to go back to get a car and now I am and a Mitsubishi More

Helpful 0

Report | Print

RC Hill Mitsubishi treated me right. When I walked in and said I’m just looking they left me alone but when I had questions, Anthony was ready to answer. Overall a great experience and I When I walked in and said I’m just looking they left me alone but when I had questions, Anthony was ready to answer. Overall a great experience and I love my new Outlander! More

Helpful 0

Report | Print

Everyone here is amazing great deals and great to work with thank you for helping me find my new car! Talking to all the staff amazing! And they took their time explained everything every well for a ca with thank you for helping me find my new car! Talking to all the staff amazing! And they took their time explained everything every well for a car buyer. Also they worked with me very well. I been shopping around for weeks and they have better prices then local or 3 to 4 hours away dealers, all the other dealers would maybe only drop a price very small amount and if I asked for a better price they all let me walk. Well not at RC Hill they worked with me. So if your looking for a Mitsubishi skip the local guys or others that are maybe a hour or 2 way. Also a lot of the dealerships did not want to deliver if its a hour away. These Guys have a great team and they do home delivery! Thanks Robert for all the help! Again I can't say it enough Great EXPERIENCE And yes they will delivery all over FL! Don't let other dealerships be like oh your a hour or hour+ away stop you from buying from these guys we will do whatever it takes best they can you have a good experience and make sure your car gets to you safely! More

Helpful 0

Report | Print

I will never go to any other dealer! ! Russell was amazing and so was Eddie in finance. In the past going to a car dealership was something I dreaded and would literally put off until I a ! Russell was amazing and so was Eddie in finance. In the past going to a car dealership was something I dreaded and would literally put off until I absolutely had too. I had heard great things from friends about RC Hill and decided to try. I’m so grateful I did. Never once did I feel pressured. There was no haggling needed and no hours of back and forth. I walked in and in 2 hours had my new car walking out. I honestly can not say enough about them and their kindness and respect. I truly will never go anywhere else and recommend them hands down to anyone looking to buy a car!! More

Helpful 0

Report | Print

Had a great experience with RC Hill Mitsubishi! Matt Yeisley & Eddie Santiago were great to work with, fast, knowledgable, and definitely helped look out for me while getting me the best deal possi Matt Yeisley & Eddie Santiago were great to work with, fast, knowledgable, and definitely helped look out for me while getting me the best deal possible. Thank you guys! More

Helpful 0

Report | Print

The entire the at RC Hill was amazing! Robert was very familiar the Outlander that we test drove and explained everything in detail. We came back the following day and Matt got us rolling Robert was very familiar the Outlander that we test drove and explained everything in detail. We came back the following day and Matt got us rolling with the paper work and in little over an hour later we were driving our new car home. I would HIGLY recommend this dealership. More

Helpful 0

Report | Print