RC HILL

A trade in of my vehicle resulted in me buying a used vehicle w a Acura SAFETY recall that may render the vehicle unsafe to operate and inoperable w a severely damaged motor; with possible crash and/or f vehicle w a Acura SAFETY recall that may render the vehicle unsafe to operate and inoperable w a severely damaged motor; with possible crash and/or fire hazard risk. (NHSTA) (note: w STOP SALE directive to Acura dealers). My salesperson Keven provided a Carfax to me as I requested with the recall noted (Feb 9, 2023). He remarked that it was a very nice one owner car, w low miles and a very good service record. I acknowledged his remarks but I DID NOT take note of, nor review and research the safety recall myself. Keven faithfully did what was asked of him. He is NOT at fault. My complaint is NOT with my salesperson KEVEN but w RC Hills management placing this car for sale with a noted 10 point safety inspection (sticker one window) but NOT disclosing the NHSTA safety recalI. RC Hill serviced and offered call for sale in mid April 2023; 1 1/2 months after the safety recall was notified to CARFAX in February 2023. Maybe RC Hill should have placed this car on the wholesale market while Acura managed the safety recall of this vehicle; NOT expose it to retail buyers. I needed a reliable safe car and was NOT sold one. My advice to buyers; ask for and receive CARFAX reports, read them carefully (I did not) and research any recalls before purchasing a used car. I will NOT shop for a vehicle at RC Hills Mitsubishi in Deland ever again. And I will not refer customers/friends to them. Very frustrating. It could have been a better experience if RC Hills management was looking out for the customers first best interest; owning and operating a safe vehicle on and after the day of purchase. Do your homework at home, don't wait til you get to the dealership. More

Helpful 0

Report | Print

My experience at RC hill Mitsubishi DeLand was wonderful Jason did the most wonderful job that made my day as I walked in I felt a little welcome sitting down talking with him I appreciate Eddie and the man Jason did the most wonderful job that made my day as I walked in I felt a little welcome sitting down talking with him I appreciate Eddie and the manager for Jason I'm just so excited I truly refer people to go to my DeLand Mitsubishi RC hill I've been dealing with them with my Mitsubishi and then wanted to go back to get a car and now I am and a Mitsubishi More

Helpful 0

Report | Print

They were the best of all the dealerships I went to. The price was exactly as posted no hidden costs. They went above and beyond to get me into the vehicle I wanted, and at the right payments. The deale The price was exactly as posted no hidden costs. They went above and beyond to get me into the vehicle I wanted, and at the right payments. The dealership does not have sales men, so I never felt they were trying to take advantage of me like at a previous dealership. The financial manager was also a veteran and made me feel respected and comfortable. The vehicle was so clean, and I can tell they did an excellent thorough cleaning detailing of it. The dealership building was clean, and felt comfortable. It smelled amazing in there. Matt was efficient and thorough and seemed like he enjoyed his job, if I would buy again from them and recommend them 100% to anyone who wants a true car buying experience without the hustle and pressure. They have set the standard as far as I’m concerned. Thank you RC HILLS More

Helpful 0

Report | Print

RC Hill DeLand is the best place to get your Mitsubishi serviced! Consistent outstanding customer service, excellent attention to detail, and an all around great group of folks is what you'll find here. serviced! Consistent outstanding customer service, excellent attention to detail, and an all around great group of folks is what you'll find here. More

Helpful 0

Report | Print

RC Hill Mitsubishi-Deland has a great inventory of New & Pre-owned vehicles and a Award Winning Service/Parts Dept. The Team is very knowledgeable and professional. I would highly recommend. Pre-owned vehicles and a Award Winning Service/Parts Dept. The Team is very knowledgeable and professional. I would highly recommend. More

Helpful 0

Report | Print

Great n friendly n very positive in everything they say and do would recommend to everyone and do would recommend to everyone More

Helpful 0

Report | Print

Excellent attention to our needs and responsive in every way to our inquiries. No pressure and fair pricing. No need to haggle. We found what we were looking for. way to our inquiries. No pressure and fair pricing. No need to haggle. We found what we were looking for. More

Helpful 0

Report | Print

Overwhelmingly positive! I knew what I wanted going into the dealership… kind of, or so I thought. The whole team was awesome! I was having so many problems with my Ford Esca I knew what I wanted going into the dealership… kind of, or so I thought. The whole team was awesome! I was having so many problems with my Ford Escape, so I was leaning toward just downsizing because MORE CAR MORE PROBLEMS? Right?? Said Jake (I think his name was) jokingly, as he ensured me of the amazing quality that the Outlander provided. He was soooooo freaking right! No mirage for THIS soccer mama! I’m now a proud outlander sport owner. As Jake would say, I made a “pretty sweet” decision. I was literally shaking and screaming in the car when I got home. Best dealership ever! So much trunkspace too! More

Helpful 0

Report | Print

Our experience with R C Hill was a very good experience. We will definitely recommend the to everyone. They were very easy to work with and very helpful. We will definitely deal with them again. We give We will definitely recommend the to everyone. They were very easy to work with and very helpful. We will definitely deal with them again. We give them 5 stars More

Helpful 0

Report | Print

I was driving an old beat up car and this dealership put me in a mirage to get me going. Then the hurricane took that away and they put me in a new mirage! They let me trade that in after a year and put me me in a mirage to get me going. Then the hurricane took that away and they put me in a new mirage! They let me trade that in after a year and put me in an outlander sport! I have enjoyed every car I have gotten from them. Now They have put me in a brand new Outlander and I love i! RC HILL MITSUBISHI dealership has worked with me on 4 different vehicles. The sales department goes to great lengths to make sure their customers are satisfied! I am extremely satisfied with my new Outlander and with this dealership. THANK YOU TO ALL OF THE STAFF ST RC HILL MITSUBISHI! YOU ARE THE BEST!!!!!! More

Helpful 0

Report | Print