Eddie Goines
Eddie Goines at Jim Ellis Mazda Marietta

Eddie Goines | Page 15

Mazda Master Certified Service Consultant

Jim Ellis Mazda Marietta

1715 Cobb Parkway SE
Marietta, GA 30060

Contact Me
not yet
rated
559 Reviews

Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.

Dealership Experience

22 yrs, 2 mos

Industry Experience

30 yrs, 2 mos

Specialties & Trainings

Mazda Elite Certified Service Advisor

not yet
rated

559 Reviews

Write a Review

559 Reviews of Eddie Goines

February 24, 2021

Dealership Rating
Employee Rating

I always feel I receive impeccable service at Jim Ellis Mazda Marietta. It was a little long receiving my car back after service was complete, but it was also relatively busy, so no harm done, indeed. Th More

by JL2014Mazda6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Aldridge, Rose Shuck

Feb 24, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

February 23, 2021

Dealership Rating
Employee Rating

I was impressed with the communication from the dealership and the quality of the work. It was easy to schedule an appointment as well. Good experience! More

by bclee01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

February 22, 2021

Dealership Rating
Employee Rating

Easy to schedule service. Met promptly by service at appointment time. Facility was clean and comfortable. Was provided updates on status of service during process. Pleasant experience. More

by goseparker9
Recommend Dealer
Yes
Feb 23, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

February 20, 2021

Dealership Rating
Employee Rating

My reason for my return after 20 plus years is the exceptional service I receive each and every time I visit.. I'm acknowledged, greeted and Thanked. I'm informed of services needed to keep my vehicle More

by MECHELLESANDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Feb 22, 2021

Jim Ellis Mazda Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

February 15, 2021

Dealership Rating
Employee Rating

Efficient and complete service including a clean car after my service. I was able to drop my car off and collect in a reasonable amount of time. More

by PATTI_LUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Aldridge

Feb 15, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

January 30, 2021

Dealership Rating
Employee Rating

Fast friendly service. Had my first oil change and service which was complimentary. Everything checked out great, they even washed my car, before I picked it up. More

by KARENWIRTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

January 29, 2021

Dealership Rating
Employee Rating

Great service from my salesman Feroz and Eddie who assisted me in the service dept. Thank you Feroz for getting me an appt; greatly appreciated More

by enm02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Feroze Iqbal

Jan 30, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team was able to help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

January 28, 2021

Dealership Rating
Employee Rating

Prices are to high compared to other mazda dealerships. The overview of the work to be done by the technician was explain very well. Also the waiting area was very clean. More

by Evelene Steward-Clark
Customer Service
Friendliness
Price
Recommend Dealer
No
Jan 30, 2021

Jim Ellis Mazda Marietta responded

Evelene, thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are happy to hear that we were able to help out, and we do try our best to keep our prices competitive in our area. Thank you again for your business and feedback. Take care! - Madison Magnus, Customer Relations Manager

January 25, 2021

Dealership Rating
Employee Rating

Very helpful! Eddie was my primary contact through the process and kept me up to date with when the parts were ordered as well as being flexible with scheduling the appointment once the parts came in. More

by tyberz52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rose Shuck

Jan 25, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

January 25, 2021

Dealership Rating
Employee Rating

Easy process because i could book my appointment online. Great customer service from Eddie. I really liked getting the video from the technician as he inspected my car before doing any work. More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2021

Jim Ellis Mazda Marietta responded

Helen, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Jan 27, 2021

Jim Ellis Mazda Marietta responded

Helen, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

...
15
...

Dealership Inventory (546 Vehicles)

used 2025 Mazda CX-90 car, priced at $39,985
2025 Mazda CX-90
used
Red exterior
Automatic
All-wheel Drive
used 2023 Mazda CX-5 car, priced at $24,511
2023 Mazda CX-5
used
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $36,194
2026 Mazda CX-50
new
Cypress exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-90 PHEV car, priced at $59,951
2026 Mazda CX-90 PHEV
new
Rhodium White Premium exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-5 car, priced at $33,237
2026 Mazda CX-5
new
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2026 Mazda Mazda3 car, priced at $26,359
2026 Mazda Mazda3
new
Jet Black Mica exterior
Automatic
Front-wheel Drive