Worked with Crest Auto Group since 1998. Originally from Canada, but have lived in Dallas for the past 25 years. Married for 25 years with a lovely daughter, Madolyn. Crest is a great place to buy a car. Seamless and transparent.
Read moreDealership Experience
27 yrs, 11 mos
Industry Experience
30 yrs, 3 mos
Languages Spoken
English
123 Reviews
Write a Review123 Reviews of Duncan McPhail
June 18, 2019
Great experience Barry is the best to work with! He was helpful, upfront and fair dealing throughout our process and got us to the finish line with a car we love. Barry is the best to work with! He was helpful, upfront and fair dealing throughout our process and got us to the finish line with a car we love. More
Other Employees Tagged: Barry Pinlac , Jeremy Hernandez
June 04, 2019
Bought my brand new Volvo with this dealership and had a very good experience. Got the best price possible for my vehicle. GM personally made sure that all the discounts were with this dealership and had a very good experience. Got the best price possible for my vehicle. GM personally made sure that all the discounts were added to get the best price. The sales person Aldo took time out to explain all the features of the car. Highly recommend this place! More
Other Employees Tagged: Aldo Perez
May 10, 2019
Always a Pleasure to do business with..... I have just purchased my 3rd Volvo from Barry Pinlac. Obviously I've come back because the overall experience I received is top rate. From the actual I have just purchased my 3rd Volvo from Barry Pinlac. Obviously I've come back because the overall experience I received is top rate. From the actual deal to the service given after the sale the experience is top rate. More
Other Employees Tagged: Barry Pinlac , Scott Traylor, Lyn Ford
May 07, 2019
New Volvo x2 We had a great experience with the crest team. Mark in sales knows his product. He did the needs analysis and then took us to the right product. J We had a great experience with the crest team. Mark in sales knows his product. He did the needs analysis and then took us to the right product. Justin worked on getting our deal close and Duncan brought it to the finish line. Great experience all around. More
Other Employees Tagged: Mark Ferguson, Justin Wilcher
April 30, 2019
Great customer service I bought 4 Volvos, 2 in 2019 from Crest because of honest and great attitude personnel such as Duncan McPhil, Renato Bonilla-Montes, Max Chaplin, Scot I bought 4 Volvos, 2 in 2019 from Crest because of honest and great attitude personnel such as Duncan McPhil, Renato Bonilla-Montes, Max Chaplin, Scott Traylor, John Moreno and Billy Delgado in sales and reliable service manager, Chris Freeze in Service. I hope Crest Volvo continue making sure a great customer experience. It will goes a long way. More
Other Employees Tagged: Jorge Ramirez , Scott Traylor, Chris Freeze and Renato Bonilla-Montes
April 07, 2019
Billy made buying our 1st Volvo awesome Just bought my wife her first Volvo XC60 and Billy made it one of the easiest car buying experiences we’ve ever had. Crest is a cut above the rest! T Just bought my wife her first Volvo XC60 and Billy made it one of the easiest car buying experiences we’ve ever had. Crest is a cut above the rest! Thank you Billy and Duncan. More
Other Employees Tagged: Billy Delgado, Max Millender
April 04, 2019
Customer Service with a spirit of excellence! Efficient Pre-Approval process, welcoming atmosphere and attention to the customer's desire. Great selection of inventory. I appreciate the efficien Efficient Pre-Approval process, welcoming atmosphere and attention to the customer's desire. Great selection of inventory. I appreciate the efficiency and professionalism of the team. More
Other Employees Tagged: Jorge Ramirez , Selwyn Harris, Scott Traylor
March 29, 2019
Change is a big deal! Thanks for understanding that change is a big deal. I left the comfort of my minivan behind and am looking forward to the luxurious safety of the xc90 Thanks for understanding that change is a big deal. I left the comfort of my minivan behind and am looking forward to the luxurious safety of the xc90. More
Other Employees Tagged: Jorge Ramirez , Billy Delgado, Jeremy Hernandez
March 27, 2019
Smooth Sailin' Everything was super smooth, from walking in, to the sale, to finance, to delivery. Will definitely return in the future for another purchase. Thanks Everything was super smooth, from walking in, to the sale, to finance, to delivery. Will definitely return in the future for another purchase. Thanks again. More
Other Employees Tagged: Billy Delgado, Jeremy Hernandez
March 19, 2019
From the moment I called Crest...Simple, Easy, honest! Wow. What a difference! From the moment I first made a phone call - the professionalism and how I was treated with the upmost respect Before ever st Wow. What a difference! From the moment I first made a phone call - the professionalism and how I was treated with the upmost respect Before ever stepping foot in the door ...this is why Crest deserves and gets a 5 star review from me. Not only did they make a difference in the car buying experience....but they truly showed that human interaction and that personal added touch of service truly sets them apart. Thanks to the wonderful experience From Duncan, Barry, and Justin. Great team! Thank you again, Kevin More
Other Employees Tagged: Barry Pinlac, Jorge Ramirez , Justin
Dealership Inventory (483 Vehicles)

