Worked with Crest Auto Group since 1998. Originally from Canada, but have lived in Dallas for the past 25 years. Married for 25 years with a lovely daughter, Madolyn. Crest is a great place to buy a car. Seamless and transparent.
Read moreDealership Experience
27 yrs, 11 mos
Industry Experience
30 yrs, 3 mos
Languages Spoken
English
123 Reviews
Write a Review123 Reviews of Duncan McPhail
December 22, 2019
My wife and I were in the market to exchange our lease vehicle. The Crest Volvo team helped us find a new vehicle that met our needs and provided a deal that went above expectations. The Crest team were v vehicle. The Crest Volvo team helped us find a new vehicle that met our needs and provided a deal that went above expectations. The Crest team were very professional and treated us like family. For us it was a truly outstanding effrontery excellence on all levels. More
Other Employees Tagged: Barry Pinlac, Jorge Ramirez
October 02, 2019
Barry is the best! The car buying experience was extremely positive and smooth. Barry made everything comfortable, educated, and stress free. He is an exceptional person The car buying experience was extremely positive and smooth. Barry made everything comfortable, educated, and stress free. He is an exceptional person and that translates into his ability to work with folks looking to move into a new vehicle. Crest Volvo has been nothing but great to work with so far and continue to answer questions and go above and beyond with great service. More
Other Employees Tagged: Barry Pinlac, Jorge Ramirez , Selwyn Harris, Justin Wilcher
October 01, 2019
Nothing but Great It was very pleasant doing business with Crest Volvo management. They treated me very well from the moment I walked in and walked out even though I di It was very pleasant doing business with Crest Volvo management. They treated me very well from the moment I walked in and walked out even though I didn't buy the vehicle on my first visit. I would definitely recommend Crest Volvo to anyone for their vehicle needs. Greate folks, Greate experience dealing with everyone from Sales Person, to GM More
Other Employees Tagged: Billy Delgado, Scott Traylor
September 23, 2019
Great service Quick turnaround, problems solved! From start to finish, I was kept in the loop with what was happening to my vehicle. Car was fixed, cleaned and rea Quick turnaround, problems solved! From start to finish, I was kept in the loop with what was happening to my vehicle. Car was fixed, cleaned and ready to go when I arrived to pick up, and check out was quick. Every person I interacted with was polite, friendly and accommodating. More
Other Employees Tagged: Eric
August 30, 2019
Fluid sales process This was my second encounter with Crest. The first was not as great, but this time it was awesome! My wife and I had the pleasure of working with Bar This was my second encounter with Crest. The first was not as great, but this time it was awesome! My wife and I had the pleasure of working with Barry Pinlac, Duncan McPhail, and Jorge Ramirez. All made the process seem as streamlined as possible. Barry and the Crest team did a great job! More
Other Employees Tagged: Barry Pinlac, Jorge Ramirez
August 10, 2019
Client Service at its Best Simply cannot say enough about how professional Barry is. He always treats me with courtesy and respect. He listens to what your preferences are and Simply cannot say enough about how professional Barry is. He always treats me with courtesy and respect. He listens to what your preferences are and works to find the right Volvo. More
Other Employees Tagged: Barry Pinlac, Jorge Ramirez
August 01, 2019
Great experience. Great customer service. I had a very good experience at Crest Volvo. Nancy Shivers did an excellent job at helping me be able to get into a new Volvo. I had a very good experience at Crest Volvo. Nancy Shivers did an excellent job at helping me be able to get into a new Volvo. More
Other Employees Tagged: Jeremy Hernandez, Justin Wilcher, Nancy Shivers
July 25, 2019
Superior Customer Service Excellent customer service from the time I entered the service drop off center until service was completed on my car. Car drop off area was very neat Excellent customer service from the time I entered the service drop off center until service was completed on my car. Car drop off area was very neat and clean. I was kept informed about my options during service and when service was completed my car was delivered complete with a car wash. More
Other Employees Tagged: Davius Blackshire, David Bulkeley, Eric Lamela
July 15, 2019
Great service and value Keith Wiedmann and service team are trusted advisors. They apply warranty when applicable and are available to make convenient appointments. Sales tea Keith Wiedmann and service team are trusted advisors. They apply warranty when applicable and are available to make convenient appointments. Sales team has been helpful to find a reason at deal when I bought this Volvo. More
Other Employees Tagged: Rico Andani , Keith Wiedmann
June 24, 2019
Great to Work With! The staff was very friendly and accommodating despite a lengthier process than expected. They addressed all questions I had and were very helpful. We The staff was very friendly and accommodating despite a lengthier process than expected. They addressed all questions I had and were very helpful. We were very pleased with our experience! More
Other Employees Tagged: Billy Delgado, Jeremy Hernandez
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