Dorothy Sausley | Page 2
Service Manager
Northside Lexus
24222 Interstate 45 North
Spring , TX 77386
Dealership Experience
23 yrs, 7 mos
Languages Spoken
English
20 Reviews
Write a Review20 Reviews of Dorothy Sausley
July 10, 2022
They are set up to show that they value their customers. Everyone is ready to help you. Quality of work has always been good. Everyone is ready to help you. Quality of work has always been good. More
Other Employees Tagged: Don Holifield , Analy Garcia
May 09, 2022
It’s a beautiful dealership every body was so friendly and helpful answering all of questions to make it a great experience. and helpful answering all of questions to make it a great experience. More
Other Employees Tagged: Tim Karmout, David Perry, Jared Postma, Wes White, Marcus Atkins, Rob Ochoa, Carl Zuromski, David Trice , Todd Sylvester, Chris Cothran
August 26, 2021
My car currently in the shop and handled by Dorothy in service. My backup camera problem was handled by Melissa. I just want to emphasize again, I have never dealt with a more kind, intuitive, thorough service. My backup camera problem was handled by Melissa. I just want to emphasize again, I have never dealt with a more kind, intuitive, thorough and accurate service team in all of my life lead by Ms. Dorothy. Thank you P.S: Thank you Melissa for your work with my camera! More
Other Employees Tagged: Melissa O'Connell
May 13, 2021
Always nice. New location is awesome. I’ve been doing business with Northside for over 20 years, and I will keep coming back. Thank you. business with Northside for over 20 years, and I will keep coming back. Thank you. More
Other Employees Tagged: Bobby Bosley, Rob Ochoa, Agustin Soto, Pete Suarez, Silvia Fernandez, Chad Smith , David Ortiz
March 11, 2021
I took my 2015 Ls 460 to this dealership as a First-Time customer regarding a seat memory problem. I was introduced to Dorothy Sausley, one of the service managers. She provided me with a loaner and handled customer regarding a seat memory problem. I was introduced to Dorothy Sausley, one of the service managers. She provided me with a loaner and handled my case personally. The car was kept in the shop overnight since this problem took about a week due a part order delay. She was able to fix the problem and have Lexus take care of the bill. It was an excellent experience from first contact to pick up. I highly recommend this dealership and thank Dorothy for help. I will be a loyal customer!!! More
May 02, 2020
easy and no stress I have used this dealer since 2000 and always been greeted with a smile from everyone that works there. I certainly would recommend Northside to all I have used this dealer since 2000 and always been greeted with a smile from everyone that works there. I certainly would recommend Northside to all my family and friends. More
Other Employees Tagged: Bobby Bosley, Don Holifield, Caleb Vario, Agustin Soto, Pete Suarez , David Gardner, Todd Sylvester
December 22, 2019
Great People, Great System, Great Product I have been a patron/customer of Northside Lexus since August 2011 - that is five vehicles ago! The Sales personnel are very knowledgeable and key in I have been a patron/customer of Northside Lexus since August 2011 - that is five vehicles ago! The Sales personnel are very knowledgeable and key in on your needs. I like the options they suggest when obtaining a new vehicle. Service is outstanding; they work with you and your schedule. The cookies are good (Tip: if you want some before 11 AM, go to the Collision Center. More
Other Employees Tagged: Melissa O'Connell, Tim Karmout, Joshua Keough, Agustin Soto, Pete Suarez, Frank Ramos, Silvia Fernandez , Danh Nguyen, Steven White
October 23, 2019
Great experience My wife and I had previously purchased 3 vehicles from Northside - 1 RX 350 F Sport, 1 LS 460, and a LS 460 F Sport. All great cars. Don Holifield wor My wife and I had previously purchased 3 vehicles from Northside - 1 RX 350 F Sport, 1 LS 460, and a LS 460 F Sport. All great cars. Don Holifield worked with us on those cars. Dorothy Sausley and Agustin Soto have been our preferred service advisors. Then, a traffic accident totaled the 460 F Sport. So, no question that we would once again work with Don to but another Lexus. The combination of a quality vehicle, integrity, and true focus on the customer brought us back to Northside Lexus. More
Other Employees Tagged: Don Holifield, Agustin Soto , James Vu
October 04, 2019
LS500 This is my 4th LS sedan in a row. I retired this year thinking about changing brands, Josh at Northside stayed in touch over the last year and guess w This is my 4th LS sedan in a row. I retired this year thinking about changing brands, Josh at Northside stayed in touch over the last year and guess what he made a great sale! I am driving a 2019 LS sedan once again. I have always had great service at Lexus, now the move has the dealership closer to where I live. Great car Great dealership Great sales person Have a wonderful day, Eli Prica I look forward to driving a Lexus three more years! More
Other Employees Tagged: Tim Karmout, Joshua Keough, Agustin Soto , Kyle Galindo, Brent Penn